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Duration 14 hours
Course Outline
Module 1: AI Basics in the Contemporary Office
- Introduction to Large Language Models (LLMs) and their applicability in administrative roles
- Core principles of prompt engineering for productivity-enhancing tasks
- Ethical considerations and data privacy when employing AI in the workplace
- An overview of the ChatGPT interface and its primary features
Module 2: Information Handling and Summarization
- Producing summaries and syntheses from lengthy documents, reports, and articles
- Generating meeting minutes from transcripts
- Utilizing ChatGPT for data structuring and information classification
- Identifying critical information and conducting sentiment analysis on texts
Module 3: AI-Supported Communication and Writing
- Automating email interactions (standard responses, follow-ups, and invitations)
- Composing formal letters, internal communications, and memos
- Developing presentations and speeches with robust structure
- Refining grammar and writing style for professional correspondence
Module 4: Planning, Organization, and Task Automation
- Project planning: constructing action plans, schedules, and task allocations
- Agenda management: building calendars and setting meeting reminders
- Compiling task lists and prioritizing activities
- Automating repetitive duties: email sorting, recurring report generation, and document control
- Applying AI for problem-solving and decision-making processes
Module 5: Real-World Cases and Practical Exercises
- Workshop: Building a project plan from the ground up using ChatGPT
- Exercise: Condensing a financial report and drafting an executive-level email
- Simulation: Organizing a meeting and documenting the minutes
- Developing bespoke templates for daily application
Summary and Future Steps
Requirements
- No previous experience with artificial intelligence is necessary
- A foundational understanding of administrative duties and information management is advantageous
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals looking to increase productivity and efficiency in office management
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
