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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Employee Cybersecurity Essentials

  • Understanding threats: The definition of cybersecurity and the critical role of every employee.

  • Digital hygiene and password management: Crafting strong passwords, utilizing password managers, and adhering to the "unique password per service" principle.

  • Clear desk and clear screen policies: Ensuring physical information security in office spaces.

Phishing and Social Engineering – Identifying Threats

  • The psychology behind attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Phishing mechanics: Analyzing message headers, hidden links, and malicious attachments (using authentic examples for practice).

  • Additional attack vectors: Vishing (voice-based phishing) and Smishing (SMS-based phishing).

Secure Remote and Mobile Work

  • Network security: The risks of public Wi-Fi (in cafes, trains) and proper VPN usage.

  • Device protection: Implementing disk encryption, screen locks, and avoiding unverified USB drives.

  • Bring Your Own Device (BYOD) policies: Guidelines for using personal smartphones for business and maintaining data separation.


Tools, Regulations, and Incident Response

Cybersecurity within Microsoft 365

  • Authentication: Practical application of Multi-Factor Authentication (MFA/2FA) for account security.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding open "anyone with the link" access).

  • Communication and collaboration: Using Microsoft Teams securely, including managing external guests and shared files.

Personal Data Protection and Practical GDPR

  • Data classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily operations: Common errors causing data breaches (e.g., emailing the wrong recipient, neglecting BCC).

  • Data sharing and disposal: Protocols for secure third-party transfers and permanent document deletion.

Security Incident Response

  • Identifying incidents: Recognizing breaches such as lost devices, ransomware infections, or clicked phishing links.

  • Reporting protocols: Identifying who to notify and the required timeframe (involving the IT Helpdesk, Security Officer, and Data Protection Officer).

  • Key response rules: Isolating the device from the network, maintaining composure, and strictly avoiding DIY repairs or evidence deletion.

Requirements

  • Fundamental skills in using computers and web browsers.

  • Routine engagement with standard office tools (email, messaging platforms, and document processing).

  • No specialized IT expertise is necessary – all technical concepts are framed through business value and daily workflows.

Target Audience

  • All office and administrative staff, as well as middle management, across all departments.
  • Strongly recommended for hybrid or fully remote employees.
  • Regular users of the Microsoft 365 ecosystem.

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