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Course Outline
Introduction
- Defining eCommerce fraud.
The History of eCommerce Fraud
- Analyzing major eCommerce fraud incidents from previous decades.
- Examining prevalent types of eCommerce fraud encountered today.
Categories of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing.
- Key eCommerce fraud statistics and case studies.
Developing an Anti-Fraud Strategy
Evaluating Your Organization's Current Status
Addressing Key Areas of Fraud Prevention
Authentication Methods
Credit Card Fraud Detection
Fraud Detection Techniques
Managing Recurring Transactions
Fraud Screening Processes
Communicating with Teams and Securing Support for New Initiatives
Evaluating Outcomes
Adapting to Evolving Requirements
Summary and Conclusion
Requirements
- Fundamental knowledge of eCommerce and online payment systems.
Target Audience
- Managers responsible for implementing security policies and controls.
14 Hours
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.