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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms
- The evolution of enterprise observability and the rise of AIOps
- Where Splunk, Moogsoft, and Dynatrace fit within the AIOps ecosystem
- A comparative analysis of capabilities, including strengths, integrations, and primary use cases
Leveraging Splunk for AIOps
- Aggregating metrics, logs, and events from varied data sources
- Developing searches, dashboards, and alerts to gain real-time insights
- Utilizing Splunk ITSI for anomaly detection and service health scoring
Enhancing Operational Intelligence with Moogsoft
- Understanding the architecture and deployment of Moogsoft AIOps
- Techniques for noise reduction, deduplication, and alert correlation
- Automating incident workflows and data enrichment
Achieving End-to-End Observability with Dynatrace
- OneAgent deployment strategies and automatic service discovery
- Applying Davis AI for root cause analysis and predictive problem alerts
- Monitoring cloud-native environments, managing SLOs, and analyzing service flows
Integrating Splunk, Moogsoft, and Dynatrace
- Facilitating cross-platform data integration via APIs
- Establishing unified incident management and escalation paths
- Centralizing insights through integrated dashboards and alert pipelines
Designing Scalable AIOps Workflows
- Implementing self-healing automation across the toolchain
- Defining KPIs and generating reports for AIOps performance tracking
- Ensuring governance, access control, and audit compliance
Case Studies and Enterprise Use Scenarios
- Real-world applications from finance, telecom, and retail sectors
- Assessing the ROI gained from AIOps adoption
- Planning phased rollouts and managing organizational change
Summary and Next Steps
Requirements
- Practical experience with IT operations or monitoring platforms
- Acquaintance with enterprise-level observability processes
- Fundamental grasp of alerting mechanisms, metrics, and log management
Target Audience
- IT managers overseeing service reliability
- Teams dedicated to enterprise monitoring and observability
- Operations architects and infrastructure leadership