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 Duration 14 hours

Course Outline

Introduction to Enterprise AIOps Platforms

  • Overview of the evolution of enterprise observability and AIOps
  • The role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem
  • Comparative analysis of capabilities, including strengths, integrations, and use cases

Leveraging Splunk for AIOps

  • Collecting metrics, logs, and events from various sources
  • Developing searches, dashboards, and alerts for real-time visibility
  • Utilizing Splunk ITSI for anomaly detection and service health assessment

Operational Intelligence with Moogsoft

  • Moogsoft AIOps architecture and deployment strategies
  • Reducing noise, deduplicating data, and correlating alerts
  • Automating and enriching incident workflows

Comprehensive Observability with Dynatrace

  • OneAgent deployment and automatic service discovery
  • Davis AI for root cause analysis and predictive issue alerts
  • Cloud-native monitoring, SLO management, and service flow analysis

Integrating Splunk, Moogsoft, and Dynatrace

  • Cross-platform data integration and API utilization
  • Establishing unified incident management and escalation procedures
  • Centralizing insights through dashboards and alert pipelines

Building Scalable AIOps Workflows

  • Implementing self-healing automation across integrated toolchains
  • Defining KPIs and reporting mechanisms for AIOps performance
  • Ensuring governance, access control, and audit compliance

Case Studies and Enterprise Applications

  • Real-world implementations in finance, telecom, and retail sectors
  • Assessing the ROI of AIOps adoption
  • Strategizing phased rollouts and change management

Conclusion and Future Directions

Requirements

  • Practical experience with IT operations or monitoring platforms
  • Knowledge of enterprise observability workflows
  • Fundamental grasp of alerting, metrics, and logging concepts

Target Audience

  • IT managers overseeing service reliability
  • Teams dedicated to enterprise monitoring and observability
  • Operations architects and infrastructure leadership

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