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Course Outline

Module 1: ISO 9001 – Interpreting the Standard

  • Introduction to the fundamentals of Quality Management
  • Examining the structure and clauses of ISO 9001
  • Essential terminology and definitions
  • Implementing the process approach and risk-based thinking
  • In-depth review of ISO 9001:2015 requirements
  • Applying standards to real-world business situations
  • Guidance on documentation and implementation strategies

Module 2: ISO 9001 – Training for Internal Auditors

  • Defining the role and duties of an internal auditor
  • Strategies for audit planning and preparation
  • Facilitating effective opening and closing meetings
  • Refining interviewing skills and collecting robust evidence
  • Categorizing and reporting nonconformities
  • Drafting clear and impactful audit reports
  • Managing follow-up on corrective actions
  • Case-study-based practical audit simulations

Module 3: ISO 27001 – Interpreting the Standard

  • Core concepts of Information Security Management Systems (ISMS)
  • Foundational principles and key concepts of ISO 27001
  • Comprehensive review of ISO 27001:2022 clauses and Annex A controls
  • Methodologies for risk assessment and treatment
  • Managing the Statement of Applicability (SoA) and documentation needs
  • Overcoming implementation hurdles through best practices

Module 4: ISO 27001 – Training for Internal Auditors

  • Techniques for auditing information security controls
  • Planning and carrying out internal ISMS audits
  • Collecting evidence within digital environments
  • Documenting and reporting information security nonconformities
  • Driving continual improvement through follow-up processes
  • Role-playing audit scenarios based on realistic ISMS contexts

Summary and Path Forward

Requirements

  • A foundational grasp of standard business processes
  • Basic familiarity with quality or information security principles
  • A professional interest in compliance, auditing, or management systems

Target Audience

  • Quality assurance specialists
  • Information security managers
  • Internal auditors and compliance professionals
 21 Hours

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