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Course Outline

Foundations of AI Agents and OpenAI APIs

  • Defining an AI agent and distinguishing it from a basic chatbot
  • Common business use cases for assistant and workflow agents
  • Core OpenAI API concepts, including requests and responses
  • Planning a simple agent workflow for a business task

Getting Started with the Development Environment

  • Preparing API access, credentials, and local setup
  • Selecting Python or JavaScript for implementation
  • Executing a first API request and reviewing the results
  • Understanding basic request parameters and structured output

Prompting and Instruction Design

  • Drafting clear instructions for agent behaviour
  • Structuring prompts for reliable and useful responses
  • Utilising examples, constraints, and output formats
  • Avoiding common pitfalls in prompt design

Tool Use and Multi-Step Workflows

  • Introduction to tool use and function calling patterns
  • Defining simple tools for business tasks and data lookup
  • Passing structured data between the model and tools
  • Orchestrating a basic multi-step agent workflow

Managing Context, Reliability, and Safety

  • Working with multi-turn conversations and session state
  • Ensuring responses remain focused, consistent, and on task
  • Applying basic guardrails, moderation, and fallback handling
  • Monitoring token usage, cost, and common failure points

Building and Reviewing a Simple Business Agent

  • Creating a small end-to-end agent for a realistic business scenario
  • Connecting prompts, tools, and workflow logic
  • Testing the agent with sample cases and refining the design
  • Summarizing key learnings and outlining next steps for production planning

Requirements

  • Familiarity with fundamental API concepts and JSON data structures
  • Experience using Python or JavaScript for basic scripting tasks
  • Fundamental programming experience

Audience

  • Developers seeking to build practical AI assistants and workflow automation agents
  • Technical product teams investigating OpenAI-powered applications
  • Solution architects and innovation teams assessing agent use cases
 7 Hours

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