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Duration 7 hours
Course Outline
Foundations of AI Agents and OpenAI APIs
- Definition of an AI agent and its distinction from a basic chatbot
- Typical business use cases for assistants and workflow agents
- Core OpenAI API concepts, including requests and responses
- Planning a simple agent workflow for a business task
Setting Up the Development Environment
- Preparing API access, credentials, and local configuration
- Selecting Python or JavaScript for implementation
- Making an initial API request and analysing the outcome
- Understanding basic request parameters and structured output
Prompt Engineering and Instruction Design
- Drafting clear instructions for agent behaviour
- Structuring prompts to ensure reliable and valuable responses
- Utilising examples, constraints, and output formats
- Avoiding common pitfalls in prompt design
Tool Integration and Multi-Step Workflows
- Introduction to tool usage and function calling patterns
- Defining simple tools for business tasks and data retrieval
- Transferring structured data between the model and tools
- Coordinating a basic multi-step agent workflow
Managing Context, Reliability, and Safety
- Handling multi-turn conversations and session state
- Maintaining focused, consistent, and task-oriented responses
- Implementing basic guardrails, moderation, and fallback mechanisms
- Monitoring token usage, costs, and common failure points
Constructing and Reviewing a Simple Business Agent
- Developing a small end-to-end agent for a realistic business scenario
- Integrating prompts, tools, and workflow logic
- Testing the agent with sample cases and refining the design
- Summarising key lessons and outlining next steps for production planning
Requirements
- Understanding of fundamental API concepts and JSON data structures
- Practical experience with Python or JavaScript for simple scripting
- Basic programming knowledge
Audience
- Developers aiming to build functional AI assistants and workflow agents
- Technical product teams investigating OpenAI-driven applications
- Solution architects and innovation units assessing agent use cases
