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Course Outline

Foundations of AI Agents and OpenAI APIs

  • Definition of an AI agent and its distinction from a basic chatbot
  • Typical business use cases for assistants and workflow agents
  • Core OpenAI API concepts, including requests and responses
  • Planning a simple agent workflow for a business task

Setting Up the Development Environment

  • Preparing API access, credentials, and local configuration
  • Selecting Python or JavaScript for implementation
  • Making an initial API request and analysing the outcome
  • Understanding basic request parameters and structured output

Prompt Engineering and Instruction Design

  • Drafting clear instructions for agent behaviour
  • Structuring prompts to ensure reliable and valuable responses
  • Utilising examples, constraints, and output formats
  • Avoiding common pitfalls in prompt design

Tool Integration and Multi-Step Workflows

  • Introduction to tool usage and function calling patterns
  • Defining simple tools for business tasks and data retrieval
  • Transferring structured data between the model and tools
  • Coordinating a basic multi-step agent workflow

Managing Context, Reliability, and Safety

  • Handling multi-turn conversations and session state
  • Maintaining focused, consistent, and task-oriented responses
  • Implementing basic guardrails, moderation, and fallback mechanisms
  • Monitoring token usage, costs, and common failure points

Constructing and Reviewing a Simple Business Agent

  • Developing a small end-to-end agent for a realistic business scenario
  • Integrating prompts, tools, and workflow logic
  • Testing the agent with sample cases and refining the design
  • Summarising key lessons and outlining next steps for production planning

Requirements

  • Understanding of fundamental API concepts and JSON data structures
  • Practical experience with Python or JavaScript for simple scripting
  • Basic programming knowledge

Audience

  • Developers aiming to build functional AI assistants and workflow agents
  • Technical product teams investigating OpenAI-driven applications
  • Solution architects and innovation units assessing agent use cases
 7 Hours

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