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Duration 14 hours
Course Outline
Introduction to OpenUEM
- Overview of endpoint management strategies and OpenUEM features
- Grasping the lifecycle of endpoints and key management principles
- Establishing the lab environment and preparing for testing
Setting Up and Configuring OpenUEM
- Installing core OpenUEM server components
- Distributing agents to Windows, macOS, and Linux systems
- Adjusting network parameters and security configurations
Registering and Structuring Endpoints
- Adding devices to the OpenUEM management console
- Categorizing and organizing devices for streamlined administration
- Assigning roles and defining access permissions for administrators
Essential Device Administration
- Pushing software installations and updates to connected devices
- Setting up compliance policies and configuration rules
- Observing device status and user activity
Patching and Automated Processes
- Planning update cycles and automating patch distribution
- Verifying and testing software rollouts
- Applying best practices for endpoint security and regulatory compliance
Analytics and Problem Resolution
- Creating reports on device health and operational logs
- Resolving common endpoint challenges through basic troubleshooting
- Setting up monitoring alerts to enable proactive management
Capstone Project and Practical Labs
- Practical session: registering devices, pushing updates, and overseeing endpoints
- Scenario-driven activities to solidify understanding
- Analyzing lab outcomes and group discussion
Recap and Path Forward
Requirements
- A grasp of fundamental IT support principles
- Practical experience with endpoint hardware and various operating systems
- Basic knowledge of networking and device setup
Target Audience
- IT support team members
- Technical support desk staff
- Entry-level system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
Course - Certified Kubernetes Administrator (CKA) - exam preparation
Interesting labs, help from trainer