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Course Outline

Introduction to ProWatch

  • Overview of system architecture
  • Software and hardware components
  • Licensing models and editions

Installation and Setup

  • Deployment of ProWatch server and client applications
  • Database configuration and initialization
  • Network and hardware connectivity setup

User and Access Management

  • Creation and management of user accounts
  • Configuration of access permissions and schedules
  • Badge and credential management

Hardware and Door Configuration

  • Adding and configuring controllers and readers
  • Configuration of alarm points and outputs
  • Advanced door logic implementation

Monitoring and Incident Response

  • Utilization of live monitoring dashboards
  • Alarm handling and acknowledgement procedures
  • Incident reporting and escalation protocols

Integration Capabilities

  • Integration with CCTV and video management systems
  • Intrusion detection system integration
  • Third-party application integration

Maintenance and Troubleshooting

  • Database maintenance and backup strategies
  • System performance optimization techniques
  • Diagnosis and resolution of common issues

Summary and Next Steps

Requirements

  • Familiarity with enterprise security systems
  • Prior experience with access control or building management systems
  • Foundational knowledge of networking principles

Target Audience

  • Security and access control administrators
  • IT and network professionals supporting security infrastructure
  • Corporate security consultants
 14 Hours

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