Claude for Business Productivity and AI Agents is a two-day, instructor-led training programme designed to equip business professionals with the skills to leverage Claude for enhanced productivity, task automation, and the creation of AI-powered assistants—all without requiring any coding expertise. Attendees will explore prompt engineering, document and data processing techniques, project organisation, and the mechanics of AI agents. Through practical exercises grounded in real-world business scenarios, participants will develop the confidence and know-how to design, build, and optimise their own no-code AI agents using Claude.
Level
Beginner to Intermediate
Learning Objectives
By the end of this training, participants will be able to:
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Grasp the capabilities, limitations, and best practices for employing Claude within a business context.
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Compose effective prompts using established prompt engineering techniques.
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Leverage Claude to generate, summarise, analyse, and transform business documents and data.
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Develop reusable Claude Projects to consolidate knowledge, instructions, and recurring tasks.
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Apply Claude to routine business activities including reporting, project management, document creation, research, and data organisation.
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Explain the functionality of AI agents and identify business processes that would benefit from AI-driven automation.
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Differentiate between prompts, AI assistants, workflows, and AI agents.
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Analyse the structure and core components of an AI agent.
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Design AI agents using a structured, no-code methodology.
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Utilise Claude's AI capabilities to create and refine business assistants and automated workflows.
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Apply best practices for testing, enhancing, and governing AI-generated solutions.
Format of the Course
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Interactive lectures and instructor demonstrations
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Guided discussions and best-practice recommendations
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Hands-on exercises using Claude
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Individual and group workshops
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Practical business scenarios based on real organisational use cases
Course Customisation Options
This course can be tailored to incorporate organisation-specific use cases, documents, workflows, and business processes. Practical exercises may be adapted to align with participants' roles, such as management, finance, operations, merchandising, administration, sales, customer service, or project management. Additional emphasis can also be placed on document automation, data analysis, AI agent design, or industry-specific applications.
Target Audience
This instructor-led, live training is intended for business professionals, managers, team leaders, executive assistants, project managers, operations specialists, and knowledge workers who wish to utilise Claude to boost productivity, automate business processes, and understand how to create AI agents without programming.
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