Our instructor-led live IT Operations Analytics (ITOA) training, available either online or onsite, guides participants through interactive, hands-on exercises that demonstrate how to leverage ITOA practices for measuring, analyzing, and enhancing IT operational performance.
These ITOA courses are offered as "online live training" or "onsite live training." The online format, also referred to as "remote live training," utilizes an interactive, remote desktop environment. Onsite sessions can be hosted locally at the client’s premises in Athens or at NobleProg’s corporate training centers in Athens.
ITOA is frequently referred to as "advanced operational analytics" or "IT data analytics."
Take Metro Line 3 (M3) from Airport toward Dimotiko Theatro.
Get off at Evangelismos.
The address is on Vasilissis Sofias Avenue, very close to the station. Evangelismos station is directly on the avenue.
Allow roughly 40–50 minutes total, depending on waiting/walking time.
From Athens Central Railway Station (Larissa Station)
Take the metro to Syntagma and change to Line 3 toward Doukissis Plakentias/Airport.
Get off at Evangelismos.
Walk to No. 46.
By bus
There are several buses running along Vasilissis Sofias Avenue. Nearby stops include Rigilis Street and Syntagma, while the Evangelismos area is served by multiple bus routes.
The metro is generally the simplest option, especially if you're arriving with luggage.
This instructor-led, live training Athens (available online or onsite) is targeted at intermediate-level IT professionals who aim to effectively utilize and manage the Remedy IT Service Management Suite for incident and problem management.
By the end of this training, participants will be able to:
Understand the architecture and components of BMC Remedy ITSM.
Configure and customize forms, workflows, and applications within Remedy.
Implement effective incident and problem management practices.
Manage change and release processes efficiently to minimize risks.
Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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