Nicosia

Digenis Ave 81-83 Grivas, Nicosia, Cyprus

The business centre in the Jacovides Tower is in a stylish modern building in the business district, five minutes from the centre of Nicosia.

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Remedy IT Service Management (ITSM)

 21 Hours

This instructor-led, live training in Cyprus (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.

By the end of this training, participants will be able to:

  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2026-03-23 09:30
21 hours
Nicosia
911 EUR (Online)
911 EUR (Classroom)

Remedy IT Service Management (ITSM)

2026-04-06 09:30
21 hours
Nicosia
911 EUR (Online)
911 EUR (Classroom)

Remedy IT Service Management (ITSM)

2026-04-20 09:30
21 hours
Nicosia
911 EUR (Online)
911 EUR (Classroom)

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