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 Duration 21 hours

Course Outline

Module 1: Core Principles of Adobe Marketo Engage

  • Overview of the platform and its user interface
  • Foundations of marketing automation and lead lifecycle oversight
  • Effective management of leads, accounts, and target audiences
  • Development of intelligent segments and dynamic lists

Module 2: Campaign Development and Essential Automation

  • Setup of email programs and web forms
  • Creation of landing pages and dynamic content elements
  • Construction of automation workflows, including drip campaigns
  • Tracking campaign success and refining results

Module 3: Sophisticated Automation and Personalization

  • Design of multichannel nurturing programs spanning email, social media, and web
  • Utilization of tokens and snippets for content consistency and reuse
  • Implementation of AI-driven personalization via Adobe Sensei
  • Integration with CRM platforms such as Salesforce and Microsoft Dynamics

Module 4: Analytics and Data Oversight

  • Construction of dashboards and performance reports
  • Interpretation of multichannel attribution and ROI calculation
  • Enforcement of data governance and security compliance measures
  • Application of best practices for educational and commercial marketing efforts

Module 5: Practical Exercise – Campaign Simulation

  • Setup of a realistic campaign scenario for higher education
  • Development of automated workflows for student engagement and follow-up
  • Assessment and presentation of outcomes aligned with campaign goals

Summary and Future Actions

Requirements

  • Fundamental knowledge of digital marketing and CRM principles
  • Experience with email marketing and lead management processes
  • Curiosity towards automation and data-centric marketing approaches

Intended Audience

  • Faculty and marketing professionals associated with the School of Commercial Engineering
  • Specialists in marketing automation and CRM coordination roles
  • Academic personnel overseeing communication, outreach, or enrollment marketing

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Price per participant

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