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Duration 14 hours
Course Outline
Introduction to AI in HR
- An overview of AI capabilities applicable to HR, including LLMs, automation, and analytics
- Typical HR use cases and their potential impact areas
- Methods for assessing readiness and defining the scope of AI pilots
Responsible AI, Privacy, and Compliance in HR
- Core principles of data privacy and the management of personal data in HR
- Considerations on bias, fairness, and legal implications in recruitment and performance reviews
- Establishing governance, approvals, and documentation standards for HR AI projects
Practical Prompting and Generative Workflows for HR
- Developing prompts for job descriptions, candidate screening summaries, and offer letters
- Utilizing templates and prompt patterns for HR communications and policy drafting
- Iterating prompts, validating results, and incorporating human-in-the-loop reviews
Automation and Process Design
- Designing end-to-end workflows that integrate LLMs, spreadsheets, and HRIS
- Automating routine tasks such as scheduling interviews, handling FAQs, and managing onboarding checklists
- Integration patterns involving APIs and low-code tools (general overview)
People Analytics and AI-Driven Decision Support
- Leveraging AI for workforce insights, including attrition forecasting, skills gap analysis, and learning recommendations
- Interpreting model outputs and communicating insights to key stakeholders
- Defining KPIs and measuring ROI for AI initiatives within HR
Change Management and Implementation Roadmap
- Forming cross-functional teams and strategies for engaging stakeholders
- Planning pilots, managing rollout phases, and training HR teams
- Operational aspects including monitoring, maintenance, and continuous improvement
Hands-on Workshop: Designing an AI-Enabled HR Use Case
- Group exercise: Identify a problem, design a solution, and develop prompts/workflows
- Presentations and peer review focusing on ethical and operational feedback
- Next steps and templates for pilot execution
Summary and Next Steps
Requirements
- Fundamental understanding of HR processes and terminology
- Confidence in using spreadsheets and web-based applications
- Curiosity regarding the practical and ethical application of AI in HR
Target Audience
- HR managers and business partners
- Professionals in talent acquisition and people operations
- HR analysts and those practicing people analytics
