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Course Outline

Introduction to AI in HR

  • Overview of AI capabilities applicable to HR: LLMs, automation, and analytics.
  • Typical HR use cases and areas of impact.
  • Strategies for evaluating organizational readiness and defining the scope of AI pilots.

Responsible AI, Privacy, and Compliance in HR

  • Essentials of data privacy and the handling of personal data within HR.
  • Addressing bias, fairness, and legal nuances in recruitment and performance evaluation.
  • Establishing governance, approval processes, and documentation standards for HR AI projects.

Practical Prompting and Generative Workflows for HR

  • Developing prompts for job descriptions, candidate screening summaries, and offer letters.
  • Utilizing templates and prompt patterns for HR communications and policy drafting.
  • Iterating and validating prompts, including human-in-the-loop verification.

Automation and Process Design

  • Creating end-to-end workflows that integrate LLMs, spreadsheets, and HRIS systems.
  • Automating routine tasks such as interview scheduling, FAQ handling, and onboarding checklists.
  • Introduction to integration patterns with APIs and low-code tools.

People Analytics and AI-Driven Decision Support

  • Leveraging AI for workforce analytics, including attrition prediction, skills gap analysis, and learning recommendations.
  • Interpreting model outputs and effectively communicating insights to stakeholders.
  • Defining KPIs and calculating ROI for AI initiatives within HR.

Change Management and Implementation Roadmap

  • Forming cross-functional teams and developing stakeholder engagement strategies.
  • Planning pilot programs, defining rollout phases, and training HR teams.
  • Operational factors such as monitoring, maintenance, and continuous improvement.

Hands-on Workshop: Designing an AI-Enabled HR Use Case

  • Group exercise: Identifying a target problem, designing a solution, and creating prompts and workflows.
  • Presentations and peer reviews with a focus on ethical and operational feedback.
  • Next steps and provision of templates for pilot implementation.

Conclusion and Future Steps

Requirements

  • Foundational knowledge of HR processes and industry terminology.
  • Proficiency in using spreadsheets and web-based applications.
  • A keen interest in the practical and ethically conscious application of AI in HR.

Target Audience

  • HR Managers and HR Business Partners.
  • Professionals in Talent Acquisition and People Operations.
  • HR Analysts and People Analytics Specialists.
 14 Hours

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