Design Thinking: Empathize & Define for Internal Clients Training Course

This live, instructor-led training in Greece (online or onsite) is designed for beginner to intermediate participants aiming to resolve everyday workplace challenges through gamification.

Upon completing this training, participants will be able to:

• Grasp the core principles of Design Thinking and apply them to problem-solving.
• Utilize gamification strategies to boost engagement and drive innovation.
• Create innovative and practical solutions for typical workplace obstacles.
• Work effectively across teams to execute problem-solving plans.
• Use iterative methods to refine solutions via feedback and testing.

In this Greece course, teams utilize Design Thinking to resolve issues through empathy, ideation, and prototyping. With a focus on the Empathize stage, you will link pain points to internal client needs, converting insights into actionable results through dynamic collaborative activities.

In this instructor-led, live workshop training in Greece (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This instructor-led, live training in Greece (online or onsite) is intended for beginner to intermediate professionals who want to understand and implement Design Thinking methodologies to foster innovation and enhance business solutions.

By the conclusion of this training, participants will be able to:

• Understand the core principles of Design Thinking and its role in innovation.
• Apply the five phases of Design Thinking to problem-solving.
• Utilize ideation techniques and tools to foster creativity.
• Implement Design Thinking strategies to improve processes and enhance efficiency.

This instructor-led, live training in Greece (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) methodology consists of five distinct stages: empathize, define the problem, ideate, prototype, and test.

In today's increasingly complex landscape, we encounter challenges that demand specialized strategies. Design Thinking offers a robust framework for navigating these complexities. By mastering this approach, individuals can tackle difficult problems more effectively, enhance communication, improve persuasion, boost business outcomes, and elevate both organizational and personal performance.

• Core Mechanics of DT: Learning from users and the problem context, identifying patterns, designing a model (accommodating model drift), testing the model, evaluating results, and re-engineering as necessary.
• The intersection of DT, innovation, and entrepreneurship.
• DT methodologies and tools: personas, stakeholder mapping, customer journey maps, service blueprints, and business model innovation.
• Practical applications of DT: cultivating a design mindset, driving disruptive innovation, adopting an iterative approach, utilizing agile estimation techniques, and fostering critical thinking, problem-solving, teamwork, leadership readiness, and communication skills. Additionally, it enhances technological fluency, forward-thinking capabilities, intercultural and ethical competence, emotional intelligence, self-awareness, negotiation abilities, and conflict resolution skills.

Objectives:

• To gain a deep understanding of the fundamentals and subtleties of Design Thinking.
• To explore key concepts, factors, theories, types, and models within the DT framework.
• To experiment with, experience, and practice Design Thinking techniques.

Delivery:

This training course spans one day (4 hours) and comprises:

• Lectures (40% - presenting theories, concepts, models, and facilitating interactions),
• Group exercises (30% - focusing on group dynamics, games, discussions, and mock conflict resolution scenarios),
• Individual activities (15% - writing, designing, and peer discussions)
• And supplementary materials (15% - videos and readings).

Note: Due to the interactive nature of this course, a minimum group size of three participants is required.

This instructor-led, live training (available online or on-site) targets beginner to intermediate PCB designers and electronics engineers seeking to develop a complete and controlled PCB design workflow using Altium Designer.

Participants work on a single connected project, advancing from project setup and component libraries through schematic capture, PCB layout, and verification, to manufacturing outputs and controlled production release.

By the end of the training, participants will be able to:

• Create and manage structured Altium Designer PCB projects.

• Develop and validate schematic designs and component libraries.

• Configure PCB rules, routing, DRC, and manufacturing constraints.

• Generate and verify fabrication, assembly, and mechanical outputs.

• Apply practical high-speed design constraints.

• Manage engineering changes and controlled re-releases.