Get in Touch

Course Outline

Foundations of Digital Intelligence

  • Defining digital intelligence within the public sector context
  • Key elements: digital tools, literacy, data management, and ethics
  • Frameworks for digital capability and maturity models

Applications in the Public Sector

  • Illustrations of digital intelligence in policy formulation and service provision
  • Case studies spanning health, transportation, education, and finance
  • Key success drivers and common challenges

Tools for Data Access and Visualization

  • Utilizing dashboards to explore and present data effectively
  • Navigating government open data portals
  • Overview of standard visualization platforms: Power BI, Tableau, and Excel

Transforming Data into Insight

  • Converting raw data into actionable decisions
  • Defining indicators, KPIs, and performance reporting structures
  • Identifying bias, data gaps, and uncertainty

Effective Communication via Digital Intelligence

  • Constructing evidence-based narratives with data
  • Providing support to senior decision-makers and key stakeholders
  • Ethical considerations in using visualizations and digital storytelling

Strategic Planning for Digital Maturity

  • Evaluating current digital capabilities
  • Establishing goals for data literacy and tool adoption
  • Strategies for internal collaboration and workforce upskilling

Conclusion and Future Steps

Requirements

  • General knowledge of public sector information systems
  • Fundamental understanding of digital tools and data management
  • Professional experience in roles related to program or policy analysis, reporting, or service delivery

Target Audience

  • Policy and program analysts
  • Teams focused on digital transformation
  • Public sector professionals who rely on data for decision-making
 7 Hours

Number of participants


Price per participant

Testimonials (3)

Upcoming Courses

Related Categories