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 Duration 7 hours

Course Outline

Introduction

• The state of digital banking in Bulgaria and the region

Where Value Is Created

• Digital channels and mobile banking
• Digital lending: from branch visits to minutes online
• SME banking

Fintech and Banks

• Competition and partnership
• What banks can learn from fintechs – and the reverse

Agile as a Driver of Transformation

• Findings from the trainer's master's research
• From projects to products

Organisation, People and Culture

• Why technology is not enough
• Leadership and middle management

Case Studies

• Transformations that worked and ones that failed
• Lessons learned

Summary and Next Steps

Requirements

Prerequisites

• No prior knowledge of Agile or digital product management is required
• General familiarity with financial services is helpful

Audience

• Managers and specialists in banks, insurers and payment institutions
• Teams in fintech companies
• Consultants working with the financial sector

Number of participants


Price per participant

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