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Course Outline

Introduction to Windows 11

  • Key features in Windows 11
  • Comparing editions and licensing models
  • System requirements and compatibility checks

Installing and Upgrading to Windows 11

  • Performing clean installations
  • Upgrading from earlier versions
  • Automated deployments using Windows Deployment Services (WDS)

Configuring and Customizing Windows 11

  • Personalizing the user interface
  • Managing device settings
  • Supporting multiple languages

User and Device Management

  • Local versus Microsoft accounts
  • Group Policy and local security policies
  • Managing users and user groups

Application Management

  • Installing and managing software applications
  • Windows Store and AppLocker usage
  • Configuring default apps and file associations

Network Configuration

  • Setting up IP and DNS parameters
  • Configuring wireless connections and VPNs
  • Resolving connectivity issues

Storage Management

  • Managing disk partitions and volumes
  • BitLocker encryption and data protection
  • Storage Spaces and OneDrive integration

Security and Compliance

  • Windows Security and Defender Antivirus
  • Firewall configurations and security settings
  • Windows Hello and biometric authentication

Windows 11 Maintenance and Troubleshooting

  • Windows Update and servicing channels
  • Using Event Viewer and performance monitoring tools
  • Addressing common troubleshooting scenarios

Summary and Next Steps

Requirements

  • Foundational knowledge of computer networking and hardware.
  • Previous experience with Windows operating systems.
  • Familiarity with IT support principles.

Target Audience

  • IT professionals.
  • System administrators.
  • Desktop support technicians.
 28 Hours

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