Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Windows 11
- Overview of features and editions
- User interface enhancements and usability improvements
- Deployment and upgrade pathways
Supporting Windows 11 Installation
- Installation prerequisites and methods
- Considerations for upgrades and clean installations
- Driver compatibility and updates
Troubleshooting Startup and Performance Issues
- Boot failures and recovery utilities
- Safe Mode, System Restore, and Startup Repair
- Performance monitoring and optimization
Managing Devices and Drivers
- Device Manager and driver updates
- Troubleshooting hardware malfunctions
- Peripheral compatibility and configuration
Application Support and Troubleshooting
- Application installation and management
- Compatibility settings and App Installer
- Common application troubleshooting techniques
Networking and Connectivity
- Configuring network settings
- Troubleshooting Wi-Fi, Ethernet, and VPN connections
- Network diagnostics and logging
Managing Security and Updates
- Windows Security and antivirus configuration
- Firewall rules and advanced settings
- Windows Update configuration and troubleshooting
Managing User Profiles and Settings
- User account types and profile management
- Syncing settings with Microsoft accounts
- Data backup and file recovery
System Maintenance and Recovery
- System reset and recovery options
- Using recovery drive and installation media
- Backup and restore using File History and OneDrive
Summary and Next Steps
Requirements
- Practical experience with Windows client operating systems
- Foundational knowledge of networking concepts
- Experience with Microsoft 365 and Active Directory
Target Audience
- Desktop support technicians
- Help desk staff
- IT specialists tasked with troubleshooting Windows environments
35 Hours
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me