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Duration 21 hours
Course Outline
Module 1: Introduction and Core Concepts
- Overview of Microsoft Intune and Endpoint Manager
- Integration with Configuration Manager (co-management, cloud attach)
- Advantages of modern endpoint management
- Key concepts: devices, applications, data, and users
- Intune architecture, roles, and licensing
Module 2: Identity and Access Management
- Core concepts of Microsoft Entra ID / Azure AD
- Synchronizing from AD to Entra ID (Azure AD Connect)
- Device join methods: Azure AD Join, Hybrid AD Join
- Managing roles, groups, and permissions in Intune
- Conditional Access and its integration with Intune
Module 3: Device Enrollment Processes
- Enrollment methods for Windows, iOS, Android, and macOS
- Windows Autopilot: concepts, profiles, and processes
- Automated enrollment using DEP (Apple) and Zero-touch (Android)
- Distinguishing between Personal (BYOD) and corporate device management
- MDM vs MAM (Mobile Device Management / Mobile Application Management)
Module 4: Configuration and Compliance Policies
- Device compliance policies
- Configuration policies (Configuration Profiles)
- Device restrictions and security controls
- App Protection Policies
- Conditional access policies based on compliance status
Module 5: Application Management
- Application types in Intune: Line of Business (LOB), Win32, Microsoft Store, and web apps
- Deploying, installing, uninstalling, and updating applications
- Protecting application data
- Differentiating application policies from corporate data protection
- Managing licenses and assignments
Module 6: Updates and Patch Management
- Windows Update for Business and Intune integration
- Feature and quality update policies
- Deployment ring models
- Monitoring update statuses
- Update strategies in corporate settings
Module 7: Security and Protection
- Microsoft Defender for Endpoint and Intune integration
- Applying Microsoft security baselines and templates
- Threat protection measures (antimalware, firewall, etc.)
- Device encryption (BitLocker) and encryption policies
- Certificate management and secure VPN/Wi-Fi profiles
Module 8: Monitoring, Reporting, and Troubleshooting
- Utilizing dashboards and default reports
- Logs and diagnostics (e.g., enrollment errors, policy management)
- Intune support and troubleshooting tools
- Using administration portals (device portal, company portal)
- Managing alerts and notifications
Module 9: Advanced Scenarios and Integrations
- Co-management with Configuration Manager
- Device management without enrollment ("Autopilot for existing devices")
- Integrations with other Microsoft services (Defender, Azure, Copilot, etc.)
- Automation using PowerShell and Graph API
- Governance strategies and enterprise-scale structures
- Best practices for design and implementation
Summary and Next Steps
Requirements
- Familiarity with Microsoft 365 and Azure environments
- Experience managing Windows or mobile devices
- Understanding of organizational IT security principles
Target Audience
- System administrators
- Endpoint management specialists
- IT professionals overseeing enterprise devices and security policies
Testimonials (1)
Easy to follow instructions and trainer was very helpfully when I had issues
