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 Duration 14 hours

Course Outline

Day 1: Workflows and the AI Component

    Introduction

    • Determining when to automate, when to incorporate an AI step, and when to deploy a full agent
    • Understanding n8n’s context: comparing cloud and self-hosted deployments and their implications for corporate data

    n8n Fundamentals

    • Overview of workflows, nodes, triggers, and executions
    • Transferring data between nodes via field dragging, eliminating the need for manual syntax entry
    • Analyzing execution logs to identify and resolve issues

    Integrating Apps and Data

    • Utilizing webhooks and form triggers
    • Incorporating nodes for spreadsheets, email, and calendars
    • Managing credentials and authentication for external services
    • A step-by-step guide to the HTTP Request node

    Implementing the AI Step

    • Integrating AI models into workflows
    • Crafting prompts to ensure reliable output
    • Achieving structured outputs and automatically correcting malformed responses
    • Classifying and extracting information from emails, forms, and documents

    Decision Making and Actions

    • Implementing branching logic using If and Switch nodes
    • Incorporating approval steps to pause actions pending human confirmation
    • Recording results in spreadsheets and dispatching notifications

    Hands-on Lab: First End-to-End Workflow

    • Transforming an incoming request into a classified, recorded, and routed outcome

    Day 2: Agents and Operations

      Understanding Agents

      • Defining an agent: the role of the model, memory, and tools
      • Choosing between a fixed workflow and a dynamic agent
      • Granting agents access to corporate documents and spreadsheets

      Agent Capabilities

      • Differentiating between read-only and write-enabled tools
      • Establishing system prompt rules: enforcing required fields, prohibiting fabricated data, and preventing duplicate records
      • Stress-testing agents to ensure robustness

      Communication Channels

      • Setting up a chat interface for internal use
      • Connecting the agent to a single messaging platform

      Ensuring Reliability

      • Configuring error workflows, retry mechanisms, and notifications
      • Maintaining logs and tracking execution history
      • Managing model usage and execution costs

      Data Security and Privacy

      • Identifying what data is exposed when external models are invoked
      • Demonstrating self-hosting and local model usage by the instructor
      • Providing a checklist for review with IT or legal teams

      Leveraging AI in Workflow Construction

      • Using AI assistants to draft initial workflow structures
      • Reviewing the output: analyzing node functions, data sources, and handling empty states

      Final Project and Future Steps

      • Participants finalize and present a workflow that includes an AI step and an agent applied to their own specific process
      • Developing a maintenance plan and identifying future automation candidates

      Deliverable: A functional workflow featuring an AI step, an agent integrated with company data, comprehensive error handling, and a verification checklist.

      Requirements

      • No prior programming knowledge is necessary
      • Proficiency in using web applications and spreadsheets
      • A clear understanding of one repetitive task in the participant’s own workflow

      Target Audience

      • Professionals in business, operations, and customer-facing roles
      • Team leaders and process owners
      • Non-technical staff interested in creating automations and AI agents leveraging company data

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