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Course Outline
Understanding Ourselves and Others
- Recognising that when we ask others to attend a meeting, we are imposing our priorities upon them
- Exploring what drives our behaviour
- Considering whether we are aware of how our behaviour affects others: do they always respond as we wish, and as they should? If not, why not…?
The Process for Managing Meetings
- Evaluating whether a meeting is necessary, exploring alternatives, and determining if any alternatives are preferable
- Managing the process for calling, running, and preparing for meetings:
- Creating a meaningful agenda that outlines meeting objectives, topics to be covered, and suggested timings
- Inviting only the necessary participants – and no one else
- Managing the meeting: allowing only relevant contributions (while carefully distinguishing between relevant and irrelevant input); staying on the agenda; keeping to time
- Creating outputs: not necessarily detailed minutes, but at least clear action points
- Arranging follow-up meetings as needed
Attending Meetings
- Determining whether attendance is required for all invited meetings
- Deciding whether or not to attend specific meetings
- Identifying valid justifications for declining attendance
- Understanding what activities are appropriate during a meeting in relation to attendees, subject matter, and timings
Other Personal Efficiency and Time Management Issues
- Setting and adhering to personal and professional objectives
- Work prioritisation:
- Determining what needs to be done
- Prioritising these activities effectively
- Employee-imposed time: Are my staff and colleagues working for me, or am I working for them…?
- Time bandits: What else steals my time, and what can I do about it?
- Emails
- Telephone calls
- Unplanned interruptions
- Displacement activities: such as procrastination…
- Other factors…
- Effective delegation
- Assertiveness: seeking compromise and learning to say "no" effectively
7 Hours
Testimonials (1)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.