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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the concept of UAT

  • Appreciating the role of UAT within the software development lifecycle

Content:

  • Definition of UAT and its significance

  • Positioning of UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. Components of UAT

  • Test environments (description, typical challenges, and checklists)

  • Test data (categories and preparation)

  • Test scenarios (types and structure)

  • Defects (definition, reporting, and prioritisation)

  • Quiz

3. Planning for UAT

Learning Objectives:

  • Comprehending the phases involved in UAT preparation

Content:

  • Setting the UAT scope and testing goals

  • Identifying stakeholders and their roles

  • Setting up the test environment and data

  • Entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. Executing UAT

Learning Objectives:

  • Understanding the testing workflow

  • Working collaboratively with development teams

Content:

  • The test execution process

  • Logging test outcomes and defects

  • Communication and teamwork

  • Handling testing cycles

  • Quiz

  • Q&A

5. Completing UAT and Reporting

Learning Objectives:

  • Defining success criteria

  • Drafting the final report

Content:

  • Completion criteria

  • Reporting and summarizing results

  • The sign-off and handover procedure

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Becoming acquainted with UAT tools

  • Utilizing templates efficiently

Content:

  • Overview of commonly used tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Template examples for test cases, defects, and reports

  • Practical exercise: conducting a UAT cycle using the introduced tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring sufficient test coverage

Content:

  • Frequent challenges (communication, test environment issues)

  • Recommended best practices

  • Steering clear of typical UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Consolidating the knowledge gained during the course through review

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop with internet connectivity

Attendees will benefit from having a broad understanding of the business processes, applications, or systems they interact with.

No coding, software development, or high-level technical knowledge is expected.

Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams that work closely with the business.

 14 Hours

Number of participants


Price per participant

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