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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Explore the key principles of user-centred design

Understand the role of ISO9241 as a critical standard in usability

Distinguish between usability and user experience

Evaluate user needs and objectives with confidence

2. USER RESEARCH

Identify the appropriate components for use cases

Develop effective techniques for interviewing target audiences

Differentiate between observation and interpretation

Collect and analyze high-quality user data

Refine research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Recognize potential users of your product or system

Develop product personas and interpret their specific needs

Apply Hick’s Law to understand the relationship between interface choices and cognitive load

Manage the key elements of user stories effectively

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction

Leverage behavioral data to assess design strengths and weaknesses

Evaluate design alternatives using A/B testing methods

Articulate the significance of iterative design

5. INFORMATION ARCHITECTURE

Transform unstructured information into a coherent user experience

Establish logical flows between users and products or services

Organize, structure, and label content, functions, and features

Differentiate between implementation models, mental models, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with clarity

Select appropriate interactive controls for interface design

Define the concept of progressive disclosure

Differentiate between interaction design and information architecture

Emphasize the importance of consistency in interface design

7. VISUAL DESIGN

Design user interfaces that leverage universal visual design principles

Evaluate the quality of page layouts

Select suitable interactive controls for user interfaces

Enhance research insights by applying eye-tracking methodologies

8. INTERFACE PROTOTYPING

Select the appropriate prototyping method, such as paper or digital

Differentiate between prototypes and sketches

Explore multiple design solutions before finalizing a specific approach

Practically sketch paper prototypes

9. USABILITY EVALUATION

Recall Jacob Nielsen’s usability heuristics and related principles

Identify the various types of usability evaluation

Document data from usability evaluations

Assess system usability by applying established usability heuristics

Requirements

No specific prerequisites are required to enroll in this course.

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