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Course Outline
Introduction to Artificial Intelligence
- Clarifying what AI is and what it is not.
- Key concepts: automation, machine learning, and natural language processing.
- Examples of AI tools utilised in daily business operations.
AI in the Workplace
- Benefits of employing AI for administrative and analytical tasks.
- Common AI-powered tools for productivity (such as ChatGPT, Copilot, Bard, etc.).
- Case studies illustrating AI applications in finance, logistics, and management support.
Practical Use of ChatGPT
- Drafting professional emails and reports.
- Summarising information and generating meeting notes.
- Facilitating brainstorming and idea generation through effective prompts.
Utilising Microsoft Copilot for Productivity
- Integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook).
- Automating document creation and data analysis.
- Collaborative AI assistance during meetings and presentations.
Automation and Prompting Techniques
- Strategies for writing effective prompts to achieve accurate AI responses.
- Developing automation scripts using plain-language AI prompts.
- Workflow examples for streamlining repetitive administrative tasks.
Responsible AI Use and Data Privacy
- Understanding AI limitations and avoiding overreliance on automation.
- Handling sensitive data and protecting privacy.
- Ethical use of AI and adherence to organisational policies.
Hands-on Practice
- Simulated tasks using ChatGPT and Copilot.
- Team exercises for identifying automation opportunities.
- Developing an action plan for the responsible adoption of AI in daily operations.
Summary and Next Steps
Requirements
- Basic familiarity with office applications and online tools.
- Experience with day-to-day workplace digital communication.
- A strong interest in enhancing productivity through technology.
Audience
- Non-technical and business personnel (including finance, logistics, administration, trading, etc.).
- Managers and team leads.
- Professionals aiming to apply AI tools safely and efficiently.
7 Hours
Testimonials (2)
The trainer is patient and very helpful. He knows the topic well.
CLIFFORD TABARES - Universal Leaf Philippines, Inc.
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