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 Duration 21 hours

Course Outline

🔹 Module 1 – Getting Started with Dynamics 365 Business Central (BC)

  • An introduction to the Microsoft Dynamics 365 BC ERP suite.
  • Exploration of core modules and system capabilities.
  • Basic navigation and user interface orientation.

🔹 Module 2 – Core Warehouse Management Principles in Business Central

  • Understanding WMS concepts within an ERP framework.
  • Configuring warehouse structures, zones, bins, and units of measure.
  • Managing inbound and outbound flows, including receiving, storage, and dispatch.
  • Executing inventory operations such as cycle counts and internal transfers.

🔹 Module 3 – Seamless Integration with Warehouse Insight

  • An overview of Warehouse Insight and its connectivity with BC.
  • Setting up and utilizing mobile devices and barcode scanners.
  • Practical execution of tasks using handheld devices (e.g., Datalogic, Zebra, Honeywell).
  • Covering key operations: receiving, picking, put-away, packing, and shipping.
  • Maintaining a consistent user interface across diverse warehouse setups.

🔹 Module 4 – License Plating and Advanced Traceability

  • Understanding License Plate Number (LPN) concepts.
  • Creating and managing LPs for pallets, boxes, and shipping containers.
  • Printing labels and archiving relevant reports.
  • Tracking mixed items using unique LPNs.
  • Enhancing reading accuracy and minimizing manual scan requirements.

🔹 Module 5 – Equipment Calibration and Quality Assurance Support

  • Embedding quality control processes within the WMS.
  • Monitoring calibration schedules and equipment conditions.
  • Recording inspections and logging non-conformities within the ERP.
  • Generating alerts for required maintenance and calibration activities.

🔹 Module 6 – Test Requests (ST) and Custom Operational Workflows

  • Modeling the Test Request (ST) process within Business Central.
  • Automating approval chains and notifications, optionally via Power Platform.
  • Utilizing dashboards and reporting tools to monitor test and equipment statuses.

🔹 Module 7 – Best Practices, Configuration, and Troubleshooting

  • Recommended strategies for warehouse and LPN configuration.
  • Defining user roles and managing access controls.
  • Considering version compatibility and upgrade pathways (e.g., to version 23).
  • Resolving common issues and troubleshooting technical challenges.
  • Integrating with broader Microsoft ecosystem tools, including Power BI and Power Automate.

Summary and Future Directions

Requirements

  • Practical experience with ERP or WMS systems.
  • A solid understanding of inventory management and warehouse logistics.
  • Proficiency with Microsoft ecosystem tools, such as Power Platform and Power BI.

Target Audience

  • Warehouse managers and logistics specialists.
  • ERP system administrators and consulting professionals.
  • Operations staff and quality assurance personnel.

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