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Course Outline
Advanced Knowledge Management Concepts within Microsoft 365
- Core principles of structured knowledge management
- Designing scalable systems leveraging SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Constructing and Linking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries
- Implementing metadata columns, content types, and lookup fields
- Defining site hierarchies and enhancing cross-site navigation
Designing Dynamic Dashboards with Power BI
- Integrating data from SharePoint and Microsoft Lists into Power BI
- Creating real-time dashboards to monitor knowledge assets
- Developing KPIs and visual reports to drive data-based insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Integrating Teams notifications and adaptive cards for user engagement
- Building multi-step flows to manage the document lifecycle
Creating and Managing Collaborative Content Ecosystems
- Using Teams and OneNote to capture collaborative knowledge
- Integrating SharePoint pages, Lists, and Planner boards for cohesion
- Establishing governance structures, roles, and permission sets
Maintaining and Optimizing Knowledge Systems
- Implementing data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata records
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing key principles of knowledge system design
- Ensuring consistency and discoverability across all content
- Driving adoption and engagement through optimized user experience design
Requirements
- Proficiency in utilizing Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Background experience in knowledge management or content strategy
Target Audience
- Knowledge managers establishing structured information repositories
- Content strategists developing interconnected knowledge ecosystems
- IT professionals overseeing organizational knowledge within the Microsoft 365 ecosystem
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.