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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management
- Architecting scalable solutions using SharePoint and Teams
- Utilizing metadata, version control, and document libraries effectively
Constructing and Connecting SharePoint Knowledge Hubs
- Developing interlinked SharePoint sites and document repositories
- Applying metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Creating Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data sources to Power BI
- Building real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports for data-informed decision making
Tailoring Knowledge Workflows with Power Automate
- Streamlining approval, review, and publishing processes
- Incorporating Teams notifications and adaptive cards
- Configuring multi-step flows for document lifecycle management
Establishing and Governing Collaborative Content Environments
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Setting up governance structures, roles, and permission models
Sustaining and Refining Knowledge Systems
- Enforcing data retention, archiving, and compliance standards
- Conducting periodic audits and updating metadata
- Enhancing system performance and minimizing content duplication
Optimal Strategies for Knowledge Management in Microsoft 365
- Revisiting key knowledge system design methodologies
- Safeguarding consistency and ease of discovery across all content
- Promoting adoption and user engagement through thoughtful UX design
Requirements
- Strong proficiency in Microsoft 365 applications (SharePoint, Teams, and OneNote)
- Background in knowledge management or content strategy
Target Audience
- Knowledge managers responsible for building organized information repositories
- Content strategists focused on developing interconnected knowledge structures
- IT specialists overseeing organizational knowledge within the Microsoft 365 platform
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
