Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Module 1: Microsoft Teams Fundamentals and Architecture
- Essential Teams components and services
- Teams architectural design and dependencies
- Role-based access control and administration
Module 2: Administration of Teams Collaboration Experiences
- Creation and management of Teams, channels, and chats
- Setup of meeting policies and user experiences
- Apps, integrations, and lifecycle management
Module 3: Teams Phone and Voice Infrastructure
- Teams Phone concepts and underlying architecture
- Configuration of calling plans and direct routing
- Management of devices, dial plans, and emergency calling
Module 4: Governance, Security, and Compliance
- Teams policy frameworks, governance, and lifecycle
- Deployment of security and compliance settings
- Auditing, reporting, and compliance surveillance
Module 5: Teams Monitoring and Diagnostics
- Monitoring Teams service health and utilization
- Diagnosing issues related to meetings, voice, and collaboration
- Utilization of reporting tools and analytics for performance optimization
Module 6: Advanced Configuration and Integration
- Integration of Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployments
- Automation and PowerShell usage for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Summary of MS-721 exam objectives
- Exam structure, format, and question types
- Practice questions and review workshops
- Study materials, tips, and strategies for success
Summary and Future Steps
Requirements
- Foundational knowledge of Microsoft 365 services and administration
- Hands-on experience with core Microsoft Teams features
- Basis understanding of networking and identity concepts
Target Audience
- Microsoft Teams Administrators
- Collaboration System Engineers
- IT specialists responsible for Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic