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Course Outline

Module 1: Microsoft Teams Fundamentals and Architecture

  • Essential Teams components and services
  • Teams architectural design and dependencies
  • Role-based access control and administration

Module 2: Administration of Teams Collaboration Experiences

  • Creation and management of Teams, channels, and chats
  • Setup of meeting policies and user experiences
  • Apps, integrations, and lifecycle management

Module 3: Teams Phone and Voice Infrastructure

  • Teams Phone concepts and underlying architecture
  • Configuration of calling plans and direct routing
  • Management of devices, dial plans, and emergency calling

Module 4: Governance, Security, and Compliance

  • Teams policy frameworks, governance, and lifecycle
  • Deployment of security and compliance settings
  • Auditing, reporting, and compliance surveillance

Module 5: Teams Monitoring and Diagnostics

  • Monitoring Teams service health and utilization
  • Diagnosing issues related to meetings, voice, and collaboration
  • Utilization of reporting tools and analytics for performance optimization

Module 6: Advanced Configuration and Integration

  • Integration of Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployments
  • Automation and PowerShell usage for Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Summary of MS-721 exam objectives
  • Exam structure, format, and question types
  • Practice questions and review workshops
  • Study materials, tips, and strategies for success

Summary and Future Steps

Requirements

  • Foundational knowledge of Microsoft 365 services and administration
  • Hands-on experience with core Microsoft Teams features
  • Basis understanding of networking and identity concepts

Target Audience

  • Microsoft Teams Administrators
  • Collaboration System Engineers
  • IT specialists responsible for Microsoft 365 communications
 35 Hours

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