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 Duration 7 hours

Course Outline

1. Introduction and Contextual Alignment (30 min)

  • An overview of Microsoft Teams and its synergy with the broader Microsoft 365 ecosystem.
  • Understanding the hierarchy of teams, channels, and permission models.
  • Key strategies for effective digital communication and teamwork.

2. Enhancing Team Productivity (2h30)

  • Managing documentation through SharePoint and OneDrive interfaces within Teams.
  • Leveraging real-time co-authoring and robust version control mechanisms.
  • Strategic creation and utilization of channels and custom tabs for focused work.
  • Facilitating high-quality meetings through structured agendas, recordings, and shared notes.
  • Utilizing embedded applications such as Planner, Lists, and OneNote to refine workflows.

3. Automation and Ecosystem Integration (2h)

  • Fundamentals of workflow automation within Teams using Power Automate.
  • Designing basic flows for automated notifications, approval processes, and task management.
  • Synchronizing data and actions across Outlook, Excel, Forms, and other Microsoft 365 tools.
  • Employing connectors and bots to automate routine activities and centralize team information.

4. Exploring Advanced Capabilities (1h30)

  • Utilizing native applications and extensions, including Approvals, Viva Insights, Whiteboard, and Loop.
  • Applying productivity accelerators such as keyboard shortcuts, templates, and personalized settings.
  • Case studies and practical scenarios tailored specifically for sales organizations.

5. Conclusion and Applied Practice (30 min)

  • A guided session to apply the core concepts learned throughout the training.
  • An open forum for Q&A and the exchange of professional insights.
  • Final best practices and strategic recommendations for ongoing utilization.

Summary and Future Directions

Requirements

  • A foundational grasp of standard office productivity software.
  • Practical experience with Microsoft 365 services, including Outlook or OneDrive.
  • Comfort with digital communication platforms and collaborative workspaces.

Target Audience

  • Professionals and organizational teams integrating Microsoft Teams into their daily operational workflows.
  • Leadership and project coordinators looking to enhance communication clarity and process efficiency.
  • Individuals seeking to unlock advanced capabilities through deep Microsoft 365 integration and automated workflows.

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