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Course Outline
Introduction to MSP and Programme Thinking
- Differentiating programmes from projects and the value of programme management
- Core MSP principles and the concept of transformational flow
- Overview of the programme lifecycle: identification, definition, and benefit management
Programme Governance and Organisation
- Defining programme structure, roles, and responsibilities (SRO, Programme Manager, Board)
- Establishing the Programme Management Office (PgMO)
- Defining decision-making processes, reporting lines, and escalation paths
Vision, Blueprint, and Benefits Management
- Defining the strategic vision and desired outcomes
- Designing the programme blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Programme Planning and Delivery Approach
- Developing the programme plan and delivery roadmap
- Integrating workstreams and projects, managing dependencies, and sequencing activities
- Scheduling, resource planning, and capacity considerations
Stakeholder Engagement and Communications
- Stakeholder analysis and defining engagement strategies
- Communication planning and fostering change readiness
- Managing resistance and securing sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating programme-level risks and issues
- Defining assurance roles, managing internal/external assurance, and ensuring audit readiness
- Contingency planning and decision support mechanisms
Financials, Benefits Realisation, and Value Management
- Developing the business case and financial governance
- Tracking benefits, measuring outcomes, and calculating ROI
- Cost control, forecasting, and rebaselining practices
Quality, Configuration, and Change Control
- Applying quality management approaches to programmes
- Configuration management and change control across projects
- Utilising standards, templates, and knowledge management for repeatability
Transition to Business-as-Usual and Programme Closure
- Planning for handover, sustainment, and operational acceptance
- Executing closure activities: benefits review, lessons learned, and documentation
- Embedding outcomes into standard business processes
Practical Workshop and Case Study
- Scenario exercise: Designing a programme governance model and benefits map
- Group presentations with peer and instructor feedback
- Formulating an action plan to apply MSP practices within your organisation
Summary and Next Steps
Requirements
- Foundational knowledge of project management principles
- Experience working within or supporting project and programme environments
- Familiarity with organisational change concepts
Target Audience
- Current and aspiring Programme Managers
- Sponsors, Senior Responsible Owners (SROs), and Portfolio Managers
- Programme Office staff, Change Managers, and Delivery Leads
21 Hours
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
