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Duration 21 hours
Course Outline
Introduction to MSP and Programmatic Thinking
- Distinguishing programs from projects and understanding the added value of program management
- Exploring MSP principles and the concept of transformational flow
- Overview of the program lifecycle: identification, definition, and benefit management
Program Governance and Organizational Structure
- Defining program structures, key roles, and responsibilities (including SRO, Program Manager, and Board)
- Establishing and utilizing a Program Management Office (PgMO)
- Setting up decision-making processes, reporting hierarchies, and escalation paths
Vision, Blueprint Development, and Benefits Management
- Clarifying the program vision and strategic outcomes
- Designing the program blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Program Planning and Delivery Strategy
- Developing comprehensive program plans and delivery roadmaps
- Integrating workstreams and projects, managing dependencies and sequencing
- Addressing scheduling, resource allocation, and capacity planning
Stakeholder Engagement and Communication Strategies
- Conducting stakeholder analysis and developing engagement strategies
- Planning communications and fostering change readiness
- Mitigating resistance and strengthening sponsor commitment
Managing Risk, Issues, and Assurance
- Identifying and escalating program-level risks and issues
- Defining assurance roles, managing internal/external assurance, and preparing for audits
- Developing contingency plans and decision-support mechanisms
Financial Management, Benefits Realization, and Value Optimization
- Creating business cases and implementing financial governance
- Monitoring benefits, measuring outcomes, and assessing Return on Investment (ROI)
- Managing costs, forecasting trends, and rebaselining as necessary
Quality, Configuration, and Change Control
- Applying quality management approaches specific to programs
- Managing configuration and controlling changes across multiple projects
- Utilizing standards, templates, and knowledge management to ensure repeatability
Transition to Business-as-Usual and Program Closure
- Planning for handover, long-term sustainment, and operational acceptance
- Executing closure activities, including benefits reviews, lessons learned, and documentation
- Integrating achieved outcomes into standard business operations
Practical Workshops and Case Studies
- Scenario-based exercise: designing a program governance model and benefits map
- Group presentations with feedback from peers and the instructor
- Formulating an action plan to implement MSP practices within the participants’ organizations
Summary and Path Forward
Requirements
- A solid grasp of project management basics
- Practical experience within or supporting project and program environments
- Familiarity with the dynamics of organizational change
Target Audience
- Current Program Managers and those aspiring to advance into program management roles
- Sponsors, Senior Responsible Owners (SROs), and Portfolio Managers
- Program Office team members, Change Managers, and Delivery Leads
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
