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 Duration 28 hours

Course Outline

Business Goals, Objectives
A pure business perspective on fundamental business operations

  • core business principles,
  • strategic planning
  • objective definition and planning
  • project administration
  • marketing strategies
  • human resources management
  • financial oversight

Business Process Concepts and Fundamentals
Essential elements of Business Processes:

  • identifying and mapping business processes
  • process attributes
  • current state (as-is) versus future state (to-be) processes
  • hierarchies in business process modeling
  • aligning processes with organizational goals

Business Process Management Concepts and Fundamentals
The core tenets of Business Process Management:

  • functional versus process-oriented organizational structures
  • approaches to process management
  • evolution in process management practices
  • stakeholder duties and roles
  • tools that facilitate process management

Business Motivation Modeling
Fundamentals of Business Modeling - Components of the Business Motivational Model:

  • organizational vision
  • goals and objectives
  • means and ends analysis
  • mission definition
  • strategies and tactics
  • dimensions of business modeling

Business Process Modeling Concepts
Foundations of Business Process Modeling:

  • Introductory BPMN concepts
  • application and definition of all BPMN elements within descriptive and analytic conformance subclasses
  • activity modeling;
  • organizing model elements into groups

Business Process Modeling Skills
Practical Business Process Modeling competencies:

  • analyzing brief scenarios presented via BPMN diagrams or textual descriptions
  • utilizing BPMN elements from descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Insight into Industry Reference Models as well as Quality, Metrics, and Governance Frameworks:

  • overview of various industry-standard frameworks
  • APQC Process Classification Framework
  • SCOR model
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma and Balanced Scorecard methodologies
  • COBIT framework
  • Sarbanes-Oxley Act compliance

Requirements

A foundational grasp of business processes.

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