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Duration 7 hours
Course Outline
Introduction to the EU AI Act
- The purpose and scope of the regulation.
- Key definitions relevant to end users.
- High-level obligations for both organisations and individuals.
Understanding Article 4: Prohibited AI Practices
- The specific prohibitions in Article 4 and their rationale.
- Concrete examples of prohibited practices within workplace tools.
- Techniques for spotting potential violations in everyday use.
Your Role and Responsibilities
- Expected behaviours when using AI systems.
- The impact of individual actions on organisational compliance.
- Basics of privacy and data handling for end users.
Safe Use of AI Tools
- Practical guidance for interacting with chatbots, recommendation systems, and automated decision tools.
- Understanding AI limitations and when to seek human intervention.
- Strategies for avoiding and reporting biased or harmful outputs.
Incident Reporting and Escalation
- Defining what constitutes an incident or a suspected prohibited practice.
- The step-by-step workflow for incident reporting.
- Essential templates and evidence to collect.
Record-Keeping and Simple Evidence Collection
- The minimal records end users are required to maintain.
- How to complete basic logs and checklists.
- Procedures for handing records to auditors and compliance teams.
Practical Scenarios and Exercises
- Interactive scenario: identifying a prohibited practice in a mock system.
- Exercise: filing an incident report and assembling supporting evidence.
- Group discussion: best responses to ambiguous AI outputs.
Assessments and Certification
- A short knowledge check to confirm understanding.
- Practical task: completing a sample incident report.
- A certificate of completion for attendees who meet the pass criteria.
Summary and Next Steps
Requirements
- A fundamental understanding of basic workplace technology.
- Familiarity with your organisation’s IT and data usage policies.
- A willingness to participate in scenario-based exercises.
Target Audience
- End users who interact with AI systems.
- Operational staff tasked with following AI usage procedures.
- Non-technical stakeholders who need to identify prohibited AI practices.