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 Duration 7 hours

Course Outline

Introduction to the EU AI Act

  • The purpose and scope of the regulation.
  • Key definitions relevant to end users.
  • High-level obligations for both organisations and individuals.

Understanding Article 4: Prohibited AI Practices

  • The specific prohibitions in Article 4 and their rationale.
  • Concrete examples of prohibited practices within workplace tools.
  • Techniques for spotting potential violations in everyday use.

Your Role and Responsibilities

  • Expected behaviours when using AI systems.
  • The impact of individual actions on organisational compliance.
  • Basics of privacy and data handling for end users.

Safe Use of AI Tools

  • Practical guidance for interacting with chatbots, recommendation systems, and automated decision tools.
  • Understanding AI limitations and when to seek human intervention.
  • Strategies for avoiding and reporting biased or harmful outputs.

Incident Reporting and Escalation

  • Defining what constitutes an incident or a suspected prohibited practice.
  • The step-by-step workflow for incident reporting.
  • Essential templates and evidence to collect.

Record-Keeping and Simple Evidence Collection

  • The minimal records end users are required to maintain.
  • How to complete basic logs and checklists.
  • Procedures for handing records to auditors and compliance teams.

Practical Scenarios and Exercises

  • Interactive scenario: identifying a prohibited practice in a mock system.
  • Exercise: filing an incident report and assembling supporting evidence.
  • Group discussion: best responses to ambiguous AI outputs.

Assessments and Certification

  • A short knowledge check to confirm understanding.
  • Practical task: completing a sample incident report.
  • A certificate of completion for attendees who meet the pass criteria.

Summary and Next Steps

Requirements

  • A fundamental understanding of basic workplace technology.
  • Familiarity with your organisation’s IT and data usage policies.
  • A willingness to participate in scenario-based exercises.

Target Audience

  • End users who interact with AI systems.
  • Operational staff tasked with following AI usage procedures.
  • Non-technical stakeholders who need to identify prohibited AI practices.

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