Introduction to Artificial Intelligence for Business Process Automation Training Course

This practical course on Agentic AI for Business Automation empowers participants to design, integrate, and scale AI-driven agents for real-world business processes. The curriculum emphasizes mapping automation opportunities, integrating tools, and constructing practical use cases across customer service, supply chain, and marketing workflows.

Delivered as instructor-led live training (available online or onsite), this program targets intermediate-level professionals aiming to implement AI-powered automation through no-code, low-code, and Python-based methodologies.

Upon completion of this training, participants will be equipped to:

• Recognize key areas where agentic AI can enhance process efficiency and drive innovation.
• Map existing workflows to determine suitability for AI agent integration.
• Implement automation solutions using APIs and orchestration tools.
• Integrate AI models into real-world business scenarios with measurable impact.
• Establish governance and monitoring frameworks for AI-driven operations.

Course Format

• Interactive lectures combined with practical demonstrations.
• Hands-on exercises and guided projects.
• Live implementation within a sandbox automation environment.

Course Customization Options

• For customized training arrangements, please contact us directly.

This instructor-led, live training in Greece (online or onsite) is aimed at beginners, intermediates, and advanced professionals wishing to utilise Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to address traditional 'bottlenecks' in the software development lifecycle (SDLC). By applying AI to areas such as GitOps, capacity planning, and requirements engineering, organisations can achieve greater precision in forecasting and significantly reduce time spent on administrative overhead. This methodology enables teams to focus on high-value creative work while AI handles the complexity of data processing and scenario planning.

Upon completion of this training, participants will be able to:

• Grasp the technical foundations of Transformers, LLMs, and SLMs.
• Critically assess AI tools regarding cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional application.
• Integrate AI throughout the entire Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks associated with AI ethics, biases, hallucinations, and 'model collapse'.
• Apply 'model-based problem solving' to complex engineering and management tasks.

 

This instructor-led, live training in Greece (online or onsite) is aimed at beginner-level, intermediate-level, or advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, the focus is on augmenting it by using Artificial Intelligence to manage repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create just one.
• Perform independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

 

Artificial Intelligence (AI) for Corporate Professionals is an introductory course that explores how AI can be safely and effectively applied across departments within the corporate environment to boost productivity, enhance communication, and streamline operations.

This instructor-led, live training (online or onsite) is aimed at non-technical corporate professionals who wish to understand and begin using AI tools like ChatGPT, Gemini, and Copilot to improve their everyday workflows.

By the end of this training, participants will be able to:

• Understand AI fundamentals, risks, and ethical considerations.
• Apply AI to automate tasks and assist with communication and research.
• Create structured prompts tailored to real-world administrative tasks.
• Plan for safe, scalable adoption of AI tools within their teams.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of AI tools in corporate scenarios.
• Guided exercises focused on process improvement and communication.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Greece (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led, live training in Greece (online or onsite) is designed for beginner-level administrative staff seeking a fundamental understanding of AI and its applications in administrative tasks.

By the end of this training, participants will be able to:

• Understand the basics of Artificial Intelligence (AI).
• Learn how AI can be integrated into daily administrative tasks.
• Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and performing manual validations through AI tools.

Strategic AI Implementation for Operational Excellence advances your team beyond fundamental chatbot applications by addressing advanced prompt engineering, enterprise data security, and department-specific automation within Legal, Procurement, and Quality Management workflows. Participants are guided through automated contract analysis, vendor comparison frameworks, SOP drafting tools, and structured prompting techniques designed for complex corporate document processing. The course equips Legal, Procurement, and Quality Management teams with established frameworks for integrating large language models into daily operations, transforming general AI tools into specialized assistants that enhance document analysis, streamline procurement decisions, and uphold quality compliance standards in professional settings.

This instructor-led, live training in Greece (online or onsite) targets intermediate to advanced developers and AI enthusiasts who wish to create advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• Analyze and optimize the performance of AI workflows.

Artificial Intelligence (AI) is reshaping the way we work, automating routine tasks while enhancing collaboration and decision-making capabilities. Platforms such as ChatGPT and Microsoft Copilot empower teams to create content, analyse data, and streamline communication; however, their deployment requires a keen awareness of data privacy, security protocols, and ethical standards.

This instructor-led live training, available both online and onsite, targets beginner-level professionals and managers keen on grasping AI fundamentals and applying these tools safely and effectively within their daily operations.

Upon completion of this training, participants will be equipped to:

• Comprehend the core principles of AI and its applications in the workplace.
• Utilise ChatGPT and Copilot to boost productivity and foster better collaboration.
• Deploy AI tools responsibly, maintaining a strong awareness of data privacy and ethical guidelines.
• Identify opportunities to automate repetitive tasks using AI solutions.

Course Format

• Interactive lectures and group discussions.
• Practical exercises based on real-world business scenarios.
• Guided practice sessions involving ChatGPT, Copilot, and automation prompts.

Customisation Options

• To arrange a bespoke training session for this course, please contact us to discuss your requirements.

Artificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all business functions.

This instructor-led, live training (online or onsite) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a company.

By the end of this training, participants will be able to:

• Understand the basic concepts and capabilities of AI.
• Recognize how AI is transforming various business areas.
• Identify AI tools that can be used to enhance daily workflows.
• Integrate simple AI-powered processes to improve decision-making and efficiency.

Format of the Course

• Interactive lecture and discussion.
• Hands-on demonstrations using AI tools.
• Scenario-based exercises and use case exploration.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Learning Outcomes

Mastery of Core Tools and Features
Participants will become proficient with Canva’s essential functionalities, including text addition and formatting, as well as the manipulation of images and graphics. These skills form the bedrock for producing clear and visually appealing designs.

Building Your Initial Project
Through a practical, hands-on session, attendees will construct their first project. This involves selecting appropriate templates, customizing color palettes and typography, and infusing personal touches by adding individual elements to their designs.

Employing Advanced Design Methods
Learners will delve into sophisticated features designed to produce professional and distinctive outputs. This includes working with gradients, creating infographics and diagrams, and performing photo editing tasks such as applying filters, cropping, and correcting colors.

Integrating AI within Canva
The course covers how to harness AI capabilities to automate repetitive tasks, generate both graphics and copy, and streamline the overall design workflow. This integration aims to enhance both the speed of production and the final quality of the work.

ChatGPT and Microsoft 365 Copilot are artificial intelligence-driven tools designed to boost productivity and streamline communication through automation, intelligent content creation, and the optimization of workflows.

This instructor-led live training, available both online and onsite, targets intermediate-level professionals looking to integrate the combined capabilities of ChatGPT and Microsoft 365 Copilot to automate document creation, enhance professional communication, and support data-driven decision-making.

Upon completion of this training, participants will be able to:

• Utilize ChatGPT to automate tasks such as drafting, summarization, and ideation.
• Implement advanced prompting strategies to achieve higher-quality AI outputs.
• Leverage Microsoft 365 Copilot within Excel, PowerPoint, and Outlook to analyze data and streamline communication channels.
• Seamlessly integrate Copilot into enterprise workflows to facilitate collaboration and automate processes.

Course Format

• Interactive lectures and live demonstrations.
• Hands-on exercises alongside real-world case studies.
• Practical application within the Microsoft 365 ecosystem.

Options for Course Customization

• To arrange customized training for this course, please get in touch with us.

ChatGPT is an AI-driven conversational assistant designed to boost efficiency by supporting content development, research, communication, and workflow automation.

This instructor-led live training (available online or onsite) targets professionals with little to no AI background who aim to streamline daily tasks by leveraging ChatGPT.

Upon completion of this course, participants will be able to:

• Grasp the fundamentals of ChatGPT and its underlying mechanisms.
• Apply ChatGPT effectively across various professional tasks.
• Craft optimized prompts to elicit high-quality responses.
• Recognize ChatGPT's limitations and adopt best practices for its usage.

Course Format

• Interactive lectures and discussions.
• Ample opportunities for exercises and practice.
• Practical implementation within a live-lab setting.

Customization Options

• For customized training arrangements, please contact us directly.

By the end of this training, participants will be able to:

• Master enterprise prompt architecture across six layers (Role, Context, Constraints, Domain Standards, Format, Examples).
• Encode business, security, and compliance constraints (GDPR, EU AI Act, sector standards) directly into prompts.
• Co-build a prompt library that is validated, shared, and governed by all teams.
• Define sustainable governance, including the Prompt Curator role, naming conventions, versioning, and quality metrics.
• Leave with concrete deliverables: Library v1.0, Governance Charter, and a 30-Day Deployment Plan.

Course format for participant assessment

• Interactive multi-profile workshops (Architects, Developers, QA, Team Leaders).
• Facilitated co-construction by an architect-consultant: participants build real, operational deliverables.
• All co-built deliverables belong entirely to the client organization.

Course customization options

• To request a customized version of this training, please contact us to make the
  necessary arrangements.

Artificial Intelligence (AI) is no longer a distant concept—it is a part of our everyday personal and professional lives. From chatbots and image recognition to document analysis and voice assistants, AI technologies are reshaping how we work, communicate, and make decisions. This beginner-friendly course provides participants with a clear and accessible introduction to AI, without requiring a technical background. Through simple explanations, real-life examples, and interactive activities, attendees will understand what AI is, how it works, and how to use it responsibly and effectively.