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Course Outline
Introduction to Copilot in the Public Sector
- Understanding what Microsoft 365 Copilot is and how it functions.
- Exploring public sector use cases for AI within Microsoft applications.
- Gaining insight into Copilot’s data sources and security boundaries.
Working with Documents in Word
- Drafting policy memos, letters, and reports.
- Rewriting, summarizing, and clarifying language.
- Creating structured content from bullet points or tables.
Email and Calendar Assistance in Outlook
- Composing and responding to emails more quickly with Copilot.
- Scheduling meetings and drafting follow-up notes.
- Summarizing long email threads and highlighting key points.
Data and Reporting Tasks in Excel
- Explaining complex spreadsheets in plain language.
- Generating charts, summaries, and visual insights.
- Using Copilot to identify trends or answer questions.
Copilot in Meetings and Presentations
- Generating meeting summaries and action items in Teams.
- Creating presentation drafts in PowerPoint from brief notes.
- Converting transcripts into briefs or reports.
Prompting Strategies and Custom Scenarios
- Writing effective prompts to achieve consistent results.
- Adapting prompts to suit your department’s tone and specific needs.
- Reusing prompt templates for recurring tasks.
Responsible Use in Government Contexts
- Ensuring confidentiality, oversight, and appropriate use.
- Aligning with internal policy and IT governance.
- Building trust through the ethical use of AI in public service.
Summary and Next Steps
Requirements
- A foundational understanding of Microsoft 365 applications (such as Word, Outlook, and Excel).
- Familiarity with typical public sector tasks, including reporting, communication, and documentation.
- No prior experience with AI or Copilot is required.
Target Audience
- Government staff who use Microsoft Office in their daily operations.
- Administrative teams responsible for handling communication, documentation, and reporting.
- Policy and programme staff looking to enhance productivity through AI assistance.
7 Hours
Testimonials (2)
Learning and creating of agents.
Jana Nalevankova - Ness Romania
Course - Boost Your Productivity with Microsoft Copilot 365
Trainer was very knowledgeable and easy to speak to