Microsoft 365 Copilot for Government Use: Efficiency, Communication, and Insight Training Course

This practical, interactive course acquaints participants with the concept of AI agents within Microsoft 365 Copilot and demonstrates how individuals can create their own simple agents without requiring any coding skills or extra tools.

Participants will investigate pre-built Microsoft agents, such as Researcher and Analyst, gain insight into how AI agents function within business environments, and acquire the skills to design and utilise their own agents through structured prompts and workflows in Copilot.

Focusing on real-world scenarios, the course empowers participants to automate repetitive tasks, boost productivity, and develop reusable AI assistants that can be effortlessly shared among team members.

Upon completion of the session, participants will have successfully constructed their own AI agent and will possess the ability to apply this methodology in their everyday professional activities.

This practical two-day workshop is tailored for non-governmental organizations aiming to enhance efficiency, collaboration, project delivery, and communication by leveraging Artificial Intelligence (AI) and contemporary project management technologies.

Participants will examine how AI can facilitate every phase of the project lifecycle—from discovering funding opportunities and crafting project proposals to implementation, monitoring, reporting, stakeholder engagement, and measuring impact.

The course blends instructor-led demonstrations, hands-on exercises, NGO-specific case studies, and practical workshops designed to reflect the realities of nonprofit operations.

Learning Objectives

By the conclusion of this training, participants will be able to:

• Grasp the capabilities and limitations of modern AI tools

• Choose suitable AI solutions for various NGO activities

• Formulate effective prompts to achieve useful and reliable outcomes

• Leverage AI to aid in writing project proposals and grant applications

• Enhance project planning, monitoring, reporting, and documentation processes

• Utilize digital project management tools for collaboration and task oversight

• Create AI-supported workflows for communication and stakeholder engagement

• Implement ethical and responsible AI practices within NGO contexts

• Recognize risks concerning data protection, confidentiality, and AI-generated content

Training Methodology

• Instructor-led presentations

• Live demonstrations

• Guided hands-on exercises

• NGO-focused case studies

• Group discussions

• Practical workshops

• Real-world project examples

• Interactive Q&A sessions

Target Audience

• NGO Directors and Managers

• Project Managers

• Program Coordinators

• Communication and PR Specialists

• Administrative and Support Staff

Module 1: Grasping AI and Its Influence

• High-Level Overview of AI
• AI Ethics

Module 2: Overview of Leading AI Tools

• Overview of Popular LLMs
• Considerations when Choosing an LLM

Module 3: Exploring Leading AI Tools

• Introduction to Copilot:
• Introduction to Google AI Studio:
• Introduction to ChatGPT
• Improving Results from AI Tools

Module 4: Expanding Your AI Toolkit

• Exploring AI Tools on Mobile Devices
• Exploring other free generative AI tools (time permitting)

This course is designed for finance professionals who already use AI tools and want to move from occasional use to confident, consistent daily practice with Microsoft Copilot. Participants will sharpen their prompting skills and apply Copilot directly to real finance tasks, including data reconciliation, forecasting, budgeting, and reporting. The day is highly interactive, built around live exercises using realistic finance datasets. All exercises follow two parallel workflows: one for Copilot Chat (Basic, included with Microsoft 365) and one for Microsoft 365 Copilot (Premium, paid license), so every participant works with the license they already have.

Upon completion of this training, participants will be able to:

By the end of this training, participants will be able to:

This instructor-led course is tailored for commercial teams that handle extensive data exports, spreadsheets, reporting, and information analysis. The training centres on leveraging Microsoft Copilot to minimise repetitive tasks, enhance data analysis skills, and boost productivity when managing large volumes of commercial data.

The programme is specifically crafted for teams dealing with large datasets, customer details, sales reports, and spreadsheet-intensive workflows

Learning Outcomes

Participants will be able to:

• Reduce manual Excel workloads

• Analyse commercial data more rapidly

• Compare information with greater efficiency

• Generate reports more quickly

• Apply Copilot to everyday commercial activities

By the end of this training, participants will be able to:

This instructor-led, live training in Greece (online or onsite) targets intermediate-level supervisors and IT officers eager to expand their expertise in SharePoint administration and the effective use of Microsoft 365 Copilot.

By the end of this training, participants will be able to:

• Understand the fundamentals of SharePoint architecture and administration.
• Configure and manage SharePoint sites and user permissions.
• Implement security and compliance measures within SharePoint.
• Integrate and manage Microsoft 365 Copilot features to enhance organizational productivity.
• Apply best practices for data governance and content management.