Introduction to Artificial Intelligence for Non-technical users Training Course

This practical course on Agentic AI for Business Automation empowers participants to design, integrate, and scale AI-driven agents for real-world business processes. The curriculum emphasizes mapping automation opportunities, integrating tools, and constructing practical use cases across customer service, supply chain, and marketing workflows.

Delivered as instructor-led live training (available online or onsite), this program targets intermediate-level professionals aiming to implement AI-powered automation through no-code, low-code, and Python-based methodologies.

Upon completion of this training, participants will be equipped to:

• Recognize key areas where agentic AI can enhance process efficiency and drive innovation.
• Map existing workflows to determine suitability for AI agent integration.
• Implement automation solutions using APIs and orchestration tools.
• Integrate AI models into real-world business scenarios with measurable impact.
• Establish governance and monitoring frameworks for AI-driven operations.

Course Format

• Interactive lectures combined with practical demonstrations.
• Hands-on exercises and guided projects.
• Live implementation within a sandbox automation environment.

Course Customization Options

• For customized training arrangements, please contact us directly.

This instructor-led, live training in Greece (online or onsite) is aimed at beginners, intermediates, and advanced professionals wishing to utilise Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to address traditional 'bottlenecks' in the software development lifecycle (SDLC). By applying AI to areas such as GitOps, capacity planning, and requirements engineering, organisations can achieve greater precision in forecasting and significantly reduce time spent on administrative overhead. This methodology enables teams to focus on high-value creative work while AI handles the complexity of data processing and scenario planning.

Upon completion of this training, participants will be able to:

• Grasp the technical foundations of Transformers, LLMs, and SLMs.
• Critically assess AI tools regarding cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional application.
• Integrate AI throughout the entire Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks associated with AI ethics, biases, hallucinations, and 'model collapse'.
• Apply 'model-based problem solving' to complex engineering and management tasks.

This instructor-led, live training in Greece (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it - using Artificial Intelligence to handle repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create one.
• Perform independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

Artificial Intelligence (AI) for Corporate Professionals is an introductory course that explores how AI can be safely and effectively applied across departments within the corporate environment to boost productivity, enhance communication, and streamline operations.

This instructor-led, live training (online or onsite) is aimed at non-technical corporate professionals who wish to understand and begin using AI tools like ChatGPT, Gemini, and Copilot to improve their everyday workflows.

By the end of this training, participants will be able to:

• Understand AI fundamentals, risks, and ethical considerations.
• Apply AI to automate tasks and assist with communication and research.
• Create structured prompts tailored to real-world administrative tasks.
• Plan for safe, scalable adoption of AI tools within their teams.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of AI tools in corporate scenarios.
• Guided exercises focused on process improvement and communication.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Greece (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led, live training in Greece (online or onsite) is designed for beginner-level administrative staff seeking a fundamental understanding of AI and its applications in administrative tasks.

By the end of this training, participants will be able to:

• Understand the basics of Artificial Intelligence (AI).
• Learn how AI can be integrated into daily administrative tasks.
• Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and performing manual validations through AI tools.

Strategic AI Implementation for Operational Excellence advances your team beyond fundamental chatbot interactions, addressing advanced prompt engineering, enterprise data security, and department-specific automation within Legal, Procurement, and Quality Management workflows. This course guides participants through automated contract analysis, vendor comparison frameworks, SOP drafting tools, and structured prompting techniques designed for complex corporate document processing. It equips Legal, Procurement, and Quality Management teams with proven frameworks for integrating large language models into daily operations, transforming generic AI tools into specialized assistants that enhance document analysis, streamline procurement decisions, and uphold quality compliance standards in professional environments.

In the rapidly evolving Financial Services Industry (FSI), leveraging AI productivity tools has transitioned from a competitive advantage to a fundamental necessity for operational success. This course is designed to foster organization-wide AI competence, empowering staff across claims processing, underwriting, actuarial analysis, strategic planning, and general operations with secure, structured methods for prompt engineering and workflow automation.

Course Format

• Interactive lectures paired with open discussions.
• Extensive practical exercises and hands-on practice.
• Direct implementation activities within a live-lab setting.

Customization Options

• For bespoke training arrangements tailored to this course, please reach out to us to coordinate.

This instructor-led, live training in Greece (online or onsite) targets intermediate to advanced developers and AI enthusiasts who wish to create advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• Analyze and optimize the performance of AI workflows.

This practical two-day workshop is tailored for non-governmental organizations aiming to enhance efficiency, collaboration, project delivery, and communication by leveraging Artificial Intelligence (AI) and contemporary project management technologies.

Participants will examine how AI can facilitate every phase of the project lifecycle—from discovering funding opportunities and crafting project proposals to implementation, monitoring, reporting, stakeholder engagement, and measuring impact.

The course blends instructor-led demonstrations, hands-on exercises, NGO-specific case studies, and practical workshops designed to reflect the realities of nonprofit operations.

Learning Objectives

By the conclusion of this training, participants will be able to:

• Grasp the capabilities and limitations of modern AI tools

• Choose suitable AI solutions for various NGO activities

• Formulate effective prompts to achieve useful and reliable outcomes

• Leverage AI to aid in writing project proposals and grant applications

• Enhance project planning, monitoring, reporting, and documentation processes

• Utilize digital project management tools for collaboration and task oversight

• Create AI-supported workflows for communication and stakeholder engagement

• Implement ethical and responsible AI practices within NGO contexts

• Recognize risks concerning data protection, confidentiality, and AI-generated content

Training Methodology

• Instructor-led presentations

• Live demonstrations

• Guided hands-on exercises

• NGO-focused case studies

• Group discussions

• Practical workshops

• Real-world project examples

• Interactive Q&A sessions

Target Audience

• NGO Directors and Managers

• Project Managers

• Program Coordinators

• Communication and PR Specialists

• Administrative and Support Staff

Artificial Intelligence (AI) is reshaping the way we work, automating routine tasks while enhancing collaboration and decision-making capabilities. Platforms such as ChatGPT and Microsoft Copilot empower teams to create content, analyse data, and streamline communication; however, their deployment requires a keen awareness of data privacy, security protocols, and ethical standards.

This instructor-led live training, available both online and onsite, targets beginner-level professionals and managers keen on grasping AI fundamentals and applying these tools safely and effectively within their daily operations.

Upon completion of this training, participants will be equipped to:

• Comprehend the core principles of AI and its applications in the workplace.
• Utilise ChatGPT and Copilot to boost productivity and foster better collaboration.
• Deploy AI tools responsibly, maintaining a strong awareness of data privacy and ethical guidelines.
• Identify opportunities to automate repetitive tasks using AI solutions.

Course Format

• Interactive lectures and group discussions.
• Practical exercises based on real-world business scenarios.
• Guided practice sessions involving ChatGPT, Copilot, and automation prompts.

Customisation Options

• To arrange a bespoke training session for this course, please contact us to discuss your requirements.

This instructor-led, live training session in Greece (online or onsite) is tailored for senior managers and department heads seeking to build the expertise and strategic roadmap required to initiate AI implementation within their teams and business areas.

This instructor-led, live training in Greece (online or onsite) is aimed at IT support professionals who wish to use AI tools and automation platforms to streamline support processes, standardize responses, and reduce manual documentation effort.

Artificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all business functions.

This instructor-led, live training (online or onsite) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a company.

By the end of this training, participants will be able to:

• Understand the basic concepts and capabilities of AI.
• Recognize how AI is transforming various business areas.
• Identify AI tools that can be used to enhance daily workflows.
• Integrate simple AI-powered processes to improve decision-making and efficiency.

Format of the Course

• Interactive lecture and discussion.
• Hands-on demonstrations using AI tools.
• Scenario-based exercises and use case exploration.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.