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 Duration 14 hours

Course Outline

1. Introduction and Core Principles

  • Understanding the fundamentals of Generative AI.
  • An overview of Microsoft 365 Copilot Chat: its purpose and its role in facilitating daily work tasks.
  • Key concepts related to prompts (instructions) and personas.

2. Configuration and Access

  • Procedures for activating Copilot Chat within Microsoft 365, including licensing and permission settings.
  • Navigating the Copilot Chat interface within Word, Excel, Outlook, and PowerPoint.

Practical Application:

  • Access your Microsoft 365 account and explore the Copilot Chat sidebar features.
  • Experiment with fundamental questions and commands.

3. Application in Microsoft Word

  • Drafting, modifying, and reviewing documents with the aid of Copilot Chat.
  • Techniques for text generation, summarisation, and rephrasing.
  • Composing scripts for presentations.

4. Application in Microsoft Excel

  • Automatically generating formulas.
  • Interpreting data and charts via natural language instructions.
  • Streamlining complex calculations through automation.

5. Application in Microsoft PowerPoint

  • Generating slides from specific topics or plain text inputs.
  • Creating presentation scripts and obtaining visual design suggestions.
  • Automated design adjustments for enhanced aesthetics.

6. Application in Microsoft Outlook

  • Composing emails with speed and effectiveness.
  • Managing auto-replies and incorporating improvement suggestions.
  • Streamlining inbox management through command-based actions.

7. Crafting Effective Prompts

  • Structuring prompts to elicit higher quality responses.
  • Leveraging personas to adapt tone and style.
  • Practical prompt examples for everyday business tasks.

8. Automation and Integration

  • Integrating Copilot Chat with Teams and other Microsoft ecosystem tools.
  • Time-saving examples of simple automation.
  • Utilising scripts and macros generated by Copilot Chat (basic level).

9. Best Practices and Ethics

  • Maintaining privacy and security when utilising generative AI.
  • Mitigating common errors and biases in AI outputs.
  • Critical review of AI-generated responses.

Summary and Future Steps

Requirements

  • Familiarity with operating Microsoft Word, Excel, PowerPoint, and Outlook.
  • A grasp of standard business activities involving documentation, data interpretation, or communication.
  • No previous background in AI or prompt engineering is necessary.

Target Audience

  • Professionals seeking to elevate their productivity through the use of Microsoft Copilot.
  • Staff involved in administration, communication, or data analysis roles.
  • Organisations in the process of adopting AI-integrated workflows.

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