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Course Outline
Foundations of Management
Leadership Competencies in Modern Management
Guiding a Team of Employees
- Exploration of management styles
- Aligning effective management styles with team development stages
- Defining the ideal manager profile and analyzing personal leadership approaches
- Assessing personal strengths and weaknesses in a leadership capacity to identify development potential
- Key attributes of high-performing teams
- Coordinating team activities to meet established objectives
Organizational Communication
- Foundations of verbal and non-verbal communication
- Recognizing individual communication styles
- Identifying and overcoming communication barriers
- Advanced questioning techniques
- The practice of active listening
- Delivering constructive criticism
- Providing effective feedback
- Navigating difficult conversations
- Understanding communication networks
- Information flow models and strategies for optimization
Conflict Resolution Strategies within Teams
- Understanding the nature and classifications of conflict
- Primary sources of workplace disputes
- Behavioral approaches for managing conflicts and appropriate conduct during disputes
- Leveraging assertiveness and constructive conflict usage for team development
- Strategies for navigating conflict scenarios
- Effective conflict management practices
- Core methods for resolving disputes
- Emotional management during conflicts
- Overcoming verbal and non-verbal communication barriers in conflict resolution
Team Motivation and Engagement
- The concept of being motivated
- Drivers of employee motivation within an organization
- Various types of motivation
- Principles of financial incentives
- Utilizing intangible resources for motivation
- Psychological frameworks for enhancing motivation
- The role of feedback and performance evaluation
- The impact of language and tone in motivational contexts
Effective Time Management
- The time management matrix
- Self-regulation of time and strategies for eliminating time wasters
- Advanced time planning techniques
- Delegation of responsibilities and authority
Coaching
- Coaching concepts and practical application
- Individual participant exercises
- Providing in-depth feedback.
Course Recap
Requirements
This course is accessible to all and does not require prior specialized knowledge.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group