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 Duration 14 hours

Course Outline

Foundations of Management

Leadership Competencies in Modern Management

Guiding a Team of Employees

  • Exploration of management styles
  • Aligning effective management styles with team development stages
  • Defining the ideal manager profile and analyzing personal leadership approaches
  • Assessing personal strengths and weaknesses in a leadership capacity to identify development potential
  • Key attributes of high-performing teams
  • Coordinating team activities to meet established objectives

Organizational Communication

  • Foundations of verbal and non-verbal communication
  • Recognizing individual communication styles
  • Identifying and overcoming communication barriers
  • Advanced questioning techniques
  • The practice of active listening
  • Delivering constructive criticism
  • Providing effective feedback
  • Navigating difficult conversations
  • Understanding communication networks
  • Information flow models and strategies for optimization

Conflict Resolution Strategies within Teams

  • Understanding the nature and classifications of conflict
  • Primary sources of workplace disputes
  • Behavioral approaches for managing conflicts and appropriate conduct during disputes
  • Leveraging assertiveness and constructive conflict usage for team development
  • Strategies for navigating conflict scenarios
  • Effective conflict management practices
  • Core methods for resolving disputes
  • Emotional management during conflicts
  • Overcoming verbal and non-verbal communication barriers in conflict resolution

Team Motivation and Engagement

  • The concept of being motivated
  • Drivers of employee motivation within an organization
  • Various types of motivation
  • Principles of financial incentives
  • Utilizing intangible resources for motivation
  • Psychological frameworks for enhancing motivation
  • The role of feedback and performance evaluation
  • The impact of language and tone in motivational contexts

Effective Time Management

  • The time management matrix
  • Self-regulation of time and strategies for eliminating time wasters
  • Advanced time planning techniques
  • Delegation of responsibilities and authority

Coaching

  • Coaching concepts and practical application
  • Individual participant exercises
  • Providing in-depth feedback.

Course Recap

Requirements

This course is accessible to all and does not require prior specialized knowledge.

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