Communication and Teamwork Training Course

Who should attend

Individual contributors, Managers, Team leaders, whose success depends on their ability to communicate clearly, to be understood and to influence how another person performs, and create positive working relationships.

Course description

Individual and team success depends upon the ability of individuals to communicate with others, face to face, as well as virtually. Every interaction with another person determines how you are perceived and every interaction is an opportunity to develop trust and exert positive influence. Whether presenting one to one or to an audience of one thousand, conveying information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives.

This course develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact. Your ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. The communications skills covered in this course will increase your ability to exercise choice and control for every type of conversation, influence with out authority and improve quality of relationships and productivity.

Goal

This training aims to review and enhance the competencies required to meet business objectives, both in individual tasks and team collaboration. Participants will acquire key skills such as:

• Developing an effective communication style with others
• Practically analyzing communication barriers and learning active techniques to prevent them
• Building supportive collaborative relationships
• Enhancing effective teamwork
• Gaining awareness of mutual influence between team members and the team as a whole
• Mastering various techniques for conflict management
• Modifying attitudes and behaviors to adopt constructive approaches, such as assertive postures

Methodology

The training is designed to be highly interactive, with participants engaging for over 80% of the time. Each session follows a consistent dynamic: starting with exercises to build awareness, followed by a mini-lecture on relevant techniques (knowledge acquisition), and concluding with practice of new tactics and skills. After each session, participants receive supporting materials to reinforce the topics discussed.

Practical materials are supplemented with mini-lectures that explain the theoretical foundations and fundamental psychological mechanisms underlying the activities performed during the training.

Purpose of the course:

Designed for management professionals, this program supports team leaders and managers at the start of their career journeys, as well as high-potential employees selected for development. It also serves as a foundational step toward cultivating individual leadership capabilities and enhancing human resource management skills.

Benefits of completing the course:

Participants will improve team management efficiency, make more effective managerial decisions, and learn to select the appropriate leadership style for various team situations. The course aims to drive business growth, strengthen conflict resolution abilities, and develop essential time management skills.

Training method:

The course utilizes short thematic lectures, individual exercises, simulations, case studies, and role plays.

This instructor-led, live training in Greece (online or in-person) is designed for individuals seeking to enhance their coaching and communication capabilities.

By the end of this training, participants will be able to:

• Grasp the impact of coaching and effective communication on peer-to-peer engagement.
• Learn and apply various coaching and communication best practices.
• Enhance their communication and influencing abilities.
• Lead coaching sessions with confidence.

Purpose

The demand for professionals possessing strong business acumen, interpersonal proficiency, and leadership capabilities has reached unprecedented levels. This course is designed to equip professionals across all disciplines with the essential knowledge and skills required to communicate and collaborate effectively.

By bridging the gap between specialist and non-specialist individuals, 'Mastering Communication and Collaboration' aims to enhance communication throughout all areas of a business. Through actionable strategies, real-world examples, and practical tips, the course helps participants refine their abilities to become more effective communicators and collaborators, regardless of whether they are aspiring leaders or seasoned professionals.

The primary objective is to boost professional effectiveness by complementing technical 'hard skills' with crucial 'soft skills'. Attendees will:

• Integrate more seamlessly into organisations by gaining a deeper understanding of organisational dynamics beyond their specialist functions.
• Learn how to best collaborate and convey technical issues to the mutual benefit of both the speaker and the listener.
• Enhance their ability to deliver specialist information clearly to non-specialist audiences.

Format of the Course

• Interactive lectures and discussions.
• Interactive problem-solving sessions.

Course Customisation Options

• To request customised training for this course, please contact us to arrange.

Learning Outcomes:

• Recognise the importance of managing one's own behaviour before attempting to influence that of others.
• Evaluate the strengths and limitations of various communication channels.
• Effectively manage relationships with both internal and external customers and stakeholders.

Course Structure:

This course employs a highly interactive approach, combining:

• Guided discussions
• Visual presentations
• Practical exercises
• Real-world case studies

Audience

Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

• Their colleagues
• Their bosses
• Their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders
• Explain how to deal with the difficult situations they may encounter in the office

This instructor-led live training in Greece (online or onsite) targets team leaders and members who wish to use PRISM Brain Mapping to discover the strengths, needs, and motivators of team members and learn how to manage diversity more effectively.

By the end of this training, participants will be able to:

• Obtain a strengthened understanding among team members through better knowledge of their behavior preferences and communication, strengths, needs, and work motivators.
• Discovery of team strengths and how to utilize them to increase efficiency in achieving goals.
• Find solutions to cooperation challenges, enabling the team to work more effectively.
• Increase job satisfaction for team members through analysis of how each can better utilize their strengths, and potential, and minimize stress factors at work.
• Have more effective diversity management in the team and better task alignment to people through discovering team members' strengths, preferences, and motivators and discussing individual employee reports.
• Have a better understanding of the management style of the leader through discovering their leadership profile and its impact on the team.

Established companies like Pfizer, Hewlett Packard, Dell EMC, and VMware have utilised this programme to refine their influencing style and develop resilient, adaptive responses to workplace challenges. Whether you aim to create high-performing teams, consistently win contracts through expert pitching, successfully negotiate optimal terms, or systematically build shareholder value, this programme delivers the behavioural precision and strategic alignment required to drive measurable impact.

Participants will move beyond foundational communication skills to master advanced influence architecture, learning to calibrate their style, navigate resistance, secure commitments, and scale collaborative impact across complex organizational networks.

Target Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Course Format

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

This instructor-led live training in Greece (online or onsite) is designed for managers and executives seeking to implement the right tools, skills, and methodologies to manage remote teams.

Upon completion of this training, participants will be able to:

• Examine remote leadership principles, structures, and key components to successfully adapt to a remote work environment.
• Foster trust, align on goals, cultivate culture, and enhance teamwork to establish a productive remote team.
• Leverage existing tools and technologies to optimize virtual communication and collaboration.
• Apply goal-setting and project management techniques to evaluate remote team performance.

Audience

This course is designed for managers, team leaders, and staff members who feel that:

• They are attending too many meetings
• Their time is being "stolen" by others
• They cannot complete their daily tasks effectively due to a lack of planning, foresight, or prioritisation

Format of the course

The course combines highly interactive elements, including:

• Facilitated discussions
• Slide presentations
• Exercises and case studies

By the end of the course, delegates will be able to:

• Appreciate the importance of managing meetings effectively – by respecting the time constraints of those invited to attend
• Follow standard processes for calling, managing, and preparing the outputs of meetings
• Gain a broader understanding of how to manage themselves and their time more efficiently: to work smarter, not harder…

This guided, live training in Greece (online or in-person) is designed for novice team leaders and managers who aim to understand and apply personality typologies to build stronger team cohesion, enhance communication, and manage team dynamics effectively.

By the end of this training, participants will be able to:

• Strengthen team unity by understanding and leveraging different personality types.
• Manage diverse personalities effectively.
• Enhance team communication and conflict management.
• Foster psychological safety and team identity.

Our services are delivered online to clients worldwide in collaboration with a growing international partner network. Our transformational 10-week, group-based learning programmes are designed to inspire and empower managers, and are hosted by expert facilitators and coaches, conveniently delivered online in the normal flow of work…

By the end of this training, participants will have developed the following skills:

EMOTIONAL INTELLIGENCE
Teams are only as strong as the human relationships that exist between people.

COACHING
Essential skills for leaders to be influential and get the best from their people

LEADERSHIP
Management is about task and process. Leadership is about people and growth.

CULTURE
Sustained engagement builds the habits and norms of a high-performing team.

TEAMS
A group of individuals is not a team. Good leaders build great teams.

This live, instructor-led session in Greece (online or onsite) is tailored for participants across all levels, including employees, team leaders, and HR professionals, who aim to comprehend workplace harassment, prevent its occurrence, and cultivate an inclusive and respectful professional environment.

By the conclusion of this training, attendees will be able to:

• Define workplace harassment and identify its various forms.
• Recognise behaviours that underpin a respectful workplace.
• Manage harassment incidents effectively.
• Understand the legal and organisational frameworks surrounding harassment prevention.
• Champion a positive, inclusive, and respectful workplace culture.