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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Generation

  • Defining academic, institutional, and brand positioning
  • Leveraging AI to draft persona-focused web, email, and social content
  • Ensuring editing, quality control, and brand voice consistency using AI tools

Public Relations and Reputation Stewardship

  • Monitoring online reputation via AI-driven listening tools
  • Proactive PR: Utilizing AI for media outreach and press material drafting
  • Crisis planning and response playbooks facilitated by AI alerts

Digital Marketing Refinement and Analytics

  • Segmentation and targeting employing ML-based clustering
  • Campaign A/B testing, uplift modeling, and attribution analytics
  • Workflows for automated creative testing and budget optimization

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery
  • Designing microcredentials, blended offerings, and AI-enabled services
  • Rapid prototyping and pilot evaluation frameworks

Elevating Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student services
  • Communicating program value using AI-generated evidence and outcomes
  • Partnership models with industry stakeholders and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Cultivating internal buy-in for AI initiatives
  • Training, governance, and ethical considerations for AI usage
  • Roadmaps for capability-building and role adaptation

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI (logistics, personalization)
  • Strategy for school engagement and relationship mapping using AI insights
  • Measuring event impact and follow-up conversion through analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design: defining objectives, tools, KPIs, and rollout plan
  • Presentation and peer feedback on the strategic plan
  • Implementation roadmap and identification of quick wins

Summary and Next Steps

Requirements

  • Fundamental understanding of marketing principles
  • Prior experience with digital channels is beneficial
  • Willingness to embrace AI-driven tools and workflows

Target Audience

  • Marketing managers in the higher education sector
  • Leads in institutional communications and public relations
  • Program directors and innovation team members

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