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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Generation

  • Establishing academic, institutional, and brand positioning strategies
  • Leveraging AI to draft persona-centric content for web, email, and social platforms
  • Ensuring editing accuracy, quality control, and consistent brand voice using AI tools

Public Relations and Reputation Stewardship

  • Tracking online reputation using AI-powered listening solutions
  • Proactive PR: Utilizing AI for media outreach and drafting press materials
  • Developing crisis planning and response protocols supported by AI-generated alerts

Digital Marketing Optimization and Data Analytics

  • Applying segmentation and targeting through ML-based clustering techniques
  • Executing A/B testing for campaigns, uplift modeling, and attribution analysis
  • Implementing automated creative testing and budget optimization processes

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery methods
  • Developing microcredentials, blended learning options, and AI-enabled services
  • Applying rapid prototyping and pilot evaluation frameworks

Strengthening Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student support services
  • Articulating program value using AI-generated evidence and outcome metrics
  • Establishing partnership models with industry sectors and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Fostering internal consensus and buy-in for AI initiatives
  • Addressing training, governance, and ethical considerations regarding AI usage
  • Creating roadmaps for capability development and role adaptation

Events, Outreach, and Stakeholder Interaction

  • Planning academic and outreach events enhanced by AI for logistics and personalization
  • Developing school engagement strategies and relationship mapping using AI insights
  • Assessing event impact and follow-up conversion rates using analytics

Capstone: Strategic Planning for an AI-Enabled Marketing Initiative

  • Group design exercise: defining objectives, selecting tools, setting KPIs, and outlining the rollout plan
  • Presenting the strategic plan and receiving peer feedback
  • Developing an implementation roadmap and identifying quick wins

Summary and Future Directions

Requirements

  • Fundamental knowledge of core marketing principles
  • Familiarity with digital channels is advantageous
  • Willingness to embrace AI-driven tools and operational workflows

Target Audience

  • Marketing managers within higher education institutions
  • Leaders in institutional communications and public relations
  • Program directors and members of innovation teams

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