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 Duration 14 hours

Course Outline

Module 1: Introduction to AI in Sales

  • Defining AI and its impact on the commercial landscape.
  • Essential AI tools and concepts for sales professionals.
  • Practical examples illustrating where AI delivers immediate value in sales workflows.

Module 2: Enhancing Productivity with AI Tools

  • Automation of routine administrative and communication duties.
  • Leveraging AI assistants and chatbots for internal and external engagements.
  • Templates and prompt structures for typical sales communications and follow-ups.

Module 3: Data Preparation and Market Intelligence

  • Organizing sales and market data for analysis, including cleaning, enrichment, and integration.
  • Utilizing Excel and ChatGPT to derive insights and synthesize qualitative data.
  • Overview of Power BI for dataset connectivity and rapid report generation.

Module 4: Predictive Analytics for Sales and Market Behavior

  • Simple forecasting techniques and their application to short-term demand (1–4 weeks).
  • Applying Excel’s native forecasting capabilities and AI-assisted features.
  • Interpreting model outputs and conveying uncertainty to stakeholders.

Module 5: Route to Market and Competitive Analysis

  • Employing AI for competitive intelligence and market monitoring.
  • Customer segmentation and account prioritization using AI-driven heuristics.
  • Practical case study: extracting competitive keywords, positioning, and opportunity signals.

Module 6: Creating Dashboards and Visual Reports

  • Design principles for effective sales and market dashboards.
  • Practical session: generating Power BI visuals for sales KPIs, pipeline health, and market trends.
  • Incorporating narrative insights through AI-assisted summaries and highlights.

Module 7: Practical Applications and Case Studies

  • Real-world use cases from major enterprises and SMEs.
  • Discussion: aligning these strategies with participants’ specific business contexts.
  • Group exercise: adapting a case study to your operational environment.

Module 8: Hands-on Session — Constructing a Simple Workflow

  • Guided practice using ChatGPT, Excel (AI features), and Power BI on a sample dataset.
  • End-to-end exercise: data ingestion → insight generation → dashboard creation → action checklist.
  • Workflow presentations and peer review.

Module 9: Adoption and Future Steps

  • Checklist for implementing AI workflows in sales teams (covering data, roles, and governance).
  • Ready-to-use templates, prompts, and dashboard packs for participant reuse.
  • Roadmap for scaling AI-assisted sales practices and evaluating their impact.

Requirements

  • Understanding of fundamental sales and marketing principles.
  • Confidence in using Excel or spreadsheet applications for data management.
  • Basic exposure to dashboards or reporting tools is beneficial, though not mandatory.

Target Audience

  • Sales specialists and account managers.
  • Marketing analysts and business development personnel.
  • Product managers, commercial strategists, and key decision-makers.

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