Course Outline
Introduction to AI in Administrative Roles
- Understanding AI and its relevance to administrative positions.
- An overview of ChatGPT, Copilot, and Gemini.
- Key privacy and security aspects when employing AI.
AI-Driven Content Creation and Refinement
- Crafting and polishing professional emails.
- Condensing meeting minutes and extensive documents.
- Accelerating the creation of reports, proposals, and internal memos.
AI-Assisted Scheduling and Task Management
- Leveraging AI to organize calendars and coordinate meetings.
- Generating meeting agendas and follow-up communications.
- Configuring reminders and to-do lists via Copilot or Gemini integrations.
Mastering Prompting and AI Interaction
- Techniques for writing effective prompts to optimize outcomes.
- Adjusting tone, style, and formatting to meet specific needs.
- Refining and correcting AI-generated outputs through iteration.
Multilingual Capabilities and Accessibility
- Utilizing AI for text translation.
- Composing inclusive and accessible communications.
- Adapting language to support diverse audiences.
Public Sector Applications
- Real-world examples of AI-enhanced workflows in government settings.
- Reviewing policies and guidelines for AI use in public administration.
- Strategies for staying current with evolving tool capabilities.
Conclusion and Future Actions
Requirements
- Foundational digital literacy and familiarity with standard office software (such as Microsoft Word, Excel, and email clients).
- Ease of navigating web-based applications.
- No previous experience with artificial intelligence tools is necessary.
Target Audience
- Clerical personnel.
- Administrative specialists.
- Public sector operations staff.
Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples