Get in Touch
 Duration 7 hours

Course Outline

ChatGPT in the Public Sector: An Introduction

  • Overview of ChatGPT and its operational mechanisms.
  • Relevant use cases within government workflows.
  • Understanding strengths, limitations, and responsible usage.

Drafting and Editing Official Correspondence

  • Generating initial drafts for memos, emails, and reports.
  • Refining tone, clarity, and plain language usage.
  • Tailoring content for diverse audiences and formats.

Summarization and Data Extraction

  • Condensing lengthy policy or research documents.
  • Identifying key points and actionable items.
  • Organizing summaries for briefings or meetings.

Prompt Engineering for Government Applications

  • Mastering basic and advanced prompting methods.
  • Effective use of examples and role-based instructions.
  • Developing reusable prompt templates for recurring tasks.

Translation and Multilingual Capabilities

  • Translating internal and external communications.
  • Maintaining professional tone across different languages.
  • Utilizing ChatGPT for inclusive and accessible language.

Enhancing Productivity and Automating Tasks

  • Brainstorming and generating ideas for new initiatives.
  • Creating content from structured data sources (e.g., tables).
  • Developing outlines for presentation decks or briefings.

Compliance, Security, and Ethical Considerations

  • Assessing data privacy and information sharing risks.
  • Adhering to internal AI and IT policies.
  • Building public trust through responsible AI usage.

Conclusion and Future Steps

Requirements

  • Familiarity with basic digital tools common in public sector settings.
  • No previous experience with AI or ChatGPT is necessary.
  • Background in drafting, reviewing, or managing official communications is beneficial.

Target Audience

  • Public service teams and administrative professionals.
  • Policy analysts and government communications specialists.
  • Staff looking to boost productivity through AI-driven tools.

Number of participants


Price per participant

Testimonials (2)

Upcoming Courses

Related Categories