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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Defining AI: Essential terminology and underlying technologies.
- Distinguishing between AI, Machine Learning (ML), and automation.
- Current trends in AI adoption within the public sector.
AI Applications in Government
- Enhancing service delivery through chatbots, document automation, and predictive analytics.
- Supporting policy and planning via modeling, forecasting, and simulations.
- Real-world examples in public safety, healthcare, and citizen engagement.
Risks, Ethics, and Bias in AI
- Understanding algorithmic bias and ensuring fairness.
- Applying ethical decision-making principles to AI systems.
- Prioritizing transparency, accountability, and explainability.
AI Governance and Regulatory Environment
- Reviewing the EU AI Act, GDPR, and international regulatory shifts.
- Examining national AI strategies and governance frameworks.
- Considering the impact on public trust and citizen experience.
Procurement and Implementation Approaches
- Key knowledge areas for leaders prior to AI investment.
- Assessing vendors, pilot programs, and strategic partnerships.
- Preparing data infrastructure and fostering inter-agency collaboration.
Strategic Planning for AI Integration
- Cultivating internal AI literacy and building cross-functional teams.
- Aligning AI initiatives with core mission outcomes.
- Developing adoption roadmaps for specific departments or agencies.
Conclusion and Future Steps
Requirements
- A working understanding of public sector operations and existing policy frameworks.
- A genuine interest in harnessing emerging technologies for societal benefit.
- No prior technical expertise in AI is necessary.
Target Audience
- Senior administrative officials.
- Ministers and high-level government executives.
- Policy advisors and strategists within the public sector.
Testimonials (2)
How to best integrate AI into the daily operations, project management, and strategic planning of the organization.
Mincho Dimitrov Benov
Course - AI and Modern Project Management for NGOs
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
