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Course Outline
Defining Coaching
- Clarify exactly what coaching is and how it is applied
- Connect coaching as a discipline to enhancing individual and team performance (or analyzing and correcting under-performance)
- Understand how shared learning can easily translate into a ‘commitment to action’
Coaching Models
- Introduction to the GROW model
- G = Goal: the purpose of the discussion or the changes the individual/team wishes to achieve
- R = Reality: an honest assessment of the current situation and the necessity for change
- O = Options: what can be done to achieve that change; what else? Is there anything else?
- W = Will: is there sufficient desire to see this through, or will one of the other factors – GRO – prevent the achievement of change; how will we measure progress?
- Examine all necessary factors for:
- Turning vision into reality
- Achieving measurable outcomes
- Making effective decisions
- Managing change
- Introduce the House of Change: understanding that sometimes things must get worse before they can get better
Becoming a Successful Coach
- How should a coach behave?
- What does a coach do?
- Understand the importance of maintaining a degree of detachment and only offering individual comments or suggestions at appropriate times
- Coaching individuals whose day-to-day work we do not fully understand
The Link with Performance Management
- Setting objectives – understanding what is required
- Managing against these objectives – understanding what success or shortfall looks like
- Recognizing (and correcting) under-performance; particularly identifying the causes of under-performance (which may not be related to the individual’s workload)
- Coaching and feedback: similarities and differences
Coaching in Practice
- Facilitated coaching sessions – initially in a group setting to allow for targeted feedback; then in coaching pairs to put the discussed models into practice.
7 Hours
Testimonials (2)
training and feedback
Jochen Jung - Bachem
Course - DZM – delegating tasks and motivating employees
Promoting the interaction between people.
