Εξέλιξη Κομματιού
Prerequisites
No technical background required. Helpful (not required): basic familiarity with AI tools such as ChatGPT or Microsoft Copilot.
Audience
- Team Leaders and Middle Managers
- Project / Product Managers
- Heads of Functions (Operations, Customer Service, Sales)
- HR Business Partners (optional)
Introduction (Human Factors in AI Adoption)
- Why AI adoption fails in real teams: human factors, not tools
- Trust calibration: under-reliance vs over-reliance (automation bias)
- Accountability: “AI can assist, humans remain responsible”
1. Calibrated Reliance (Safe Use in Daily Work)
- Use-case boundaries: what is appropriate for AI, what is not
- Stop rules: when to pause, verify, or escalate
- Common failure patterns and early warning signs
2. Verification Standards (Quality Without Slowdowns)
- Practical verification levels (light, standard, strict)
- Red flags: hallucinations, outdated facts, missing sources, sensitive content
- “Second source” and traceability basics (what to log)
3. Accountability and Decision Hygiene
- Ownership: who validates, who decides, who signs off
- Escalation triggers and decision thresholds
- Decision log: minimum evidence and documentation
4. Team Agreements Workshop (Core Deliverable)
- Working agreement structure: trigger, action, evidence, owner, consequence
- Examples for common workflows (emails, analysis, customer comms, internal docs)
- Aligning agreements with company policy and confidentiality rules
5. Trust and Psychological Safety
- Typical fears: replacement, loss of competence, loss of status
- Manager scripts: how to talk about AI without hype or panic
- Conflict patterns: “pro-AI” vs “anti-AI” and how to de-polarize
6. Light Incident Response (AI Mistakes and Near-Misses)
- Classify incidents: low/medium/high impact
- Contain and communicate (internally and with customers when needed)
- Learning loop: update agreements, templates, and rituals
7. 30-Day Adoption Plan
- Team rituals: weekly check-in, prompt review, incident review, decision review
- Metrics that matter: adoption quality, rework, escalations, trust indicators
- Next steps and follow-up plan
Απαιτήσεις
- Basic familiarity with everyday workplace workflows (email, docs, meetings).
- Helpful (not required): prior exposure to AI tools such as ChatGPT or Microsoft Copilot
Audience
- Team Leaders and Middle Managers
- Project / Product Managers
- Heads of Functions (Operations, Customer Service, Sales)
- HR Business Partners
Σχόλια (5)
Η σύνδεση με τον εκπαιδευτή και τους ανθρώπους.
Cristiana Dragoescu - Ness
Κομμάτι - Stress Management and Prevention
Μηχανική Μετάφραση
Το παρακαλώ κάνε ένα body scan
Piotr Chwiedziewicz - Grupa OLX
Κομμάτι - Mindfulness for Business Professionals
Μηχανική Μετάφραση
Χαίρηκα μαθώντας περισσότερα για το EQ
Itzel Hernandez Diaz
Κομμάτι - Emotional Intelligence (EQ)
Μηχανική Μετάφραση
Η σεσιόν των Στοχείων SMART ήταν η πιο απολαυστική μέρη της κατάρτισης που μου βοήθησε να διαχειριζόμαστε το χρόνο μου αποτελεσματικά. Με βοήθησε να καθορίσω τους στόχους μου πιο σαφώς και μπόρω πραγματικά να δω ότι η ορισμός Στοχείων SMART σχετίζεται με τόσο πολλά πράγματα, όπως για παράδειγμα τη Γενική Οικονομία, τη Κοινωνική Ζωή, την Επαγγελματική Ανάπτυξη και την Προσωπική Ανάπτυξη.
Manot Sae - MVCI (Thailand) Limited
Κομμάτι - Workshop: Boost your productivity with this new method!
Μηχανική Μετάφραση
I generally was benefit from the interaction and flexibility.
Olivier Pugliesi-Conti
Κομμάτι - Communicating and Influencing - For Managers and Team Leaders
Μηχανική Μετάφραση