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Course Outline
Introduction:
- foundational assumptions regarding the responsibilities that facilitate effective communication
Communication with self:
- the impact of self-dialogue on interactions with others
- the art of asking more effective questions
- achieving rapid shifts in emotional states
Communication with other people:
- understanding representation systems (auditory, visual, kinesthetic)
- methods for establishing and sustaining rapport
- leveraging body language to motivate and influence
- harnessing the power of suggestion, persuasive language, and 'hypnotic' patterns
Requirements
A genuine drive to comprehend oneself and understand others.
14 Hours
Testimonials (3)
Managing difficult conversations
Kgaogelo Ratau - City Lodge Hotels
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.