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Course Outline
1. Introduction to Lean Thinking (2 hours)
- What is Lean? Origin and evolution
- Lean Principles: Value, Flow, Pull, Perfection
- Types of waste (muda) in services
2. Lean for Managing Requirements and Projects (4 hours)
- VOC (Voice of the Customer)
- Prioritization techniques: MoSCoW, WSJF, Effort-Impact Matrix
- A3 Project Thinking (structure and application)
- Lean vs Agile vs Six Sigma (brief comparison)
3. Lean Kanban (4 hours)
- Fundamentals and elements of the Kanban system
- Board management
- Pull and Work In Progress (WIP) criteria
- Flow indicators: Lead Time, Cycle Time, Takt Time
4. Lean in Processes (4 hours)
- VSM (Value Stream Mapping)
- Waste identification in banking processes
- KAIKAKU
5. Other Lean Tools (2 hours)
- GEMBA
- KAIZEN
- Root cause identification: Ishikawa, 5 Whys
- POKA-YOKE
Summary and Next Steps
Requirements
- An understanding of basic project management concepts
- Experience with process workflows in a business or banking context
- Familiarity with Agile or Lean principles
Audience
- Process managers and analysts
- Project managers in banking and financial services
- Professionals involved in requirements gathering and process improvement
16 Hours
Testimonials (5)
Ο εκπαιδευτής είναι πολύ γνώστης του θέματος και μπορεί να παρέχει παραδείγματα πραγματικού κόσμου μέσω της εμπειρίας του.
Nouf
Course - Agile Software Testing with Continuous Integration
Machine Translated
Αρέσε μου το περιβάλλον της μικρής ομάδας
Kristin Standen - Orica Canada
Course - Lean Distribution: Implementing Lean in Distribution, Logistics, and Supply Chain Operations
Machine Translated
Τα ασκήματα προσομοίωσης (εργαστήριο) μου έδωσαν πραγματική αίσθηση του τι είναι να "προχωράς" στη διαδικασία. Παρέχει έναν "πλυστικό" αποτελεσματικότητας στις θεωρίες που συζητήθηκαν.
Bethany Magpayo - InSolem SARL
Course - Lean Services: Lean Management For The Service Industry
Machine Translated
Μετά από 3 ημέρες εκπαίδευσης, έχω ολιγοσύνοψη στο Agile πώς να τα χρησιμοποιήσω στην περίπτωσή μου, πώς να υπολογίζω απόδοση, πώς να προσέχω τους αρνητικούς εργαζόμενους και πολλά άλλα.
Joanna Meza - Zurich Insurance
Course - Managing Agile Projects with Lean and Kanban
Machine Translated
I was benefit from that Armor management personnel is taking it seriously.
Ed Huet - Armscor
Course - Lean Management: Lean management in manufacturing
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