Whether delivered online or onsite, these instructor-led live Soft Skills (commonly referred to as people, interpersonal, social, or transferable skills) training courses guide participants through discussions and practical exercises to grasp the dynamics of human relations within a business context. The program demonstrates how to leverage Soft Skills techniques, habits, and mindsets to enhance both personal relationships and business performance, ultimately fostering a more rewarding experience in professional and personal life.
Soft Skills training is offered as either "online live training" or "onsite live training". Onsite live training can be hosted locally on customer premises in Athens or at NobleProg corporate training centers in Athens.
Take Metro Line 3 (M3) from Airport toward Dimotiko Theatro.
Get off at Evangelismos.
The address is on Vasilissis Sofias Avenue, very close to the station. Evangelismos station is directly on the avenue.
Allow roughly 40–50 minutes total, depending on waiting/walking time.
From Athens Central Railway Station (Larissa Station)
Take the metro to Syntagma and change to Line 3 toward Doukissis Plakentias/Airport.
Get off at Evangelismos.
Walk to No. 46.
By bus
There are several buses running along Vasilissis Sofias Avenue. Nearby stops include Rigilis Street and Syntagma, while the Evangelismos area is served by multiple bus routes.
The metro is generally the simplest option, especially if you're arriving with luggage.
This live, instructor-led session on Athens, delivered either online or onsite, is tailored for beginner-level office managers aiming to build their expertise in filing methods and records administration.
By the conclusion of this program, participants will be able to:
Comprehend the fundamental principles of effective filing structures.
Acquire skills for managing and regulating both hard-copy and electronic files.
Strengthen capabilities in record creation, maintenance, and archival.
Apply documentation management best practices to boost organizational efficiency.
This instructor-led, live training in Athens (online or onsite) is designed for beginner-level professionals who wish to explore fundamental ethical theories, enhance their ethical decision-making abilities, and understand the role of protocol in upholding integrity and professionalism.
By the end of this training, participants will be able to:
Grasp fundamental ethical theories and principles.
Develop skills for ethical decision-making.
Recognize the significance of protocol in professional settings.
Learn to navigate ethical dilemmas and conflicts of interest.
Understand the role of ethics and protocol in different industries.
This live, instructor-led session in Athens (online or onsite) is tailored for participants across all levels, including employees, team leaders, and HR professionals, who aim to comprehend workplace harassment, prevent its occurrence, and cultivate an inclusive and respectful professional environment.
By the conclusion of this training, attendees will be able to:
Define workplace harassment and identify its various forms.
Recognise behaviours that underpin a respectful workplace.
Manage harassment incidents effectively.
Understand the legal and organisational frameworks surrounding harassment prevention.
Champion a positive, inclusive, and respectful workplace culture.
This instructor-led, live training in Athens (online or in-person) is designed for hospitality professionals at a beginner to intermediate level who wish to refine their skills to provide superior service.
Upon completion of this training, participants will be able to:
Acquire comprehensive knowledge and practical skills in formal manners, with a specific emphasis on hosting, dining, and service delivery.
Comprehend service protocols and the underlying reasons for them, empowering staff to apply these standards with proficiency.
Elevate the quality of customer service and enhance communication and interpersonal abilities for more effective guest interactions.
Appreciate diverse cultural norms and sensitivities, guaranteeing respectful and appropriate service for all guests.
Manage unforeseen circumstances and guest requests with professionalism and efficiency.
This guided, live training in Athens (online or in-person) is designed for novice team leaders and managers who aim to understand and apply personality typologies to build stronger team cohesion, enhance communication, and manage team dynamics effectively.
By the end of this training, participants will be able to:
Strengthen team unity by understanding and leveraging different personality types.
Manage diverse personalities effectively.
Enhance team communication and conflict management.
This instructor-led, live training in Athens (online or onsite) targets beginner to intermediate-level Subject Matter Experts (SMEs) who wish to transition into instructor roles and enhance their ability to train others effectively.
By the end of this training, participants will be able to:
Comprehend adult learning principles and apply suitable instructional methods.
Plan and organize training sessions efficiently using structured techniques.
Refine communication skills to facilitate superior knowledge transfer.
Engage multi-generational audiences through tailored training approaches.
This instructor-led, live training in Athens (online or onsite) is designed for beginner to intermediate professionals and managers who wish to strengthen their critical thinking, decision-making, and problem-solving abilities in both personal and professional settings.
Upon completion of this training, participants will be able to:
Recognize biases and logical fallacies in reasoning.
Apply critical thinking techniques to real-world scenarios.
Refine decision-making processes through structured analysis.
Develop problem-solving strategies for complex situations.
This instructor-led live training in Athens (online or onsite) targets team leaders and members who wish to use PRISM Brain Mapping to discover the strengths, needs, and motivators of team members and learn how to manage diversity more effectively.
By the end of this training, participants will be able to:
Obtain a strengthened understanding among team members through better knowledge of their behavior preferences and communication, strengths, needs, and work motivators.
Discovery of team strengths and how to utilize them to increase efficiency in achieving goals.
Find solutions to cooperation challenges, enabling the team to work more effectively.
Increase job satisfaction for team members through analysis of how each can better utilize their strengths, and potential, and minimize stress factors at work.
Have more effective diversity management in the team and better task alignment to people through discovering team members' strengths, preferences, and motivators and discussing individual employee reports.
Have a better understanding of the management style of the leader through discovering their leadership profile and its impact on the team.
This instructor-led, live workshop in Athens (online or onsite) is designed for business professionals who wish to integrate mindfulness into their work environment to boost productivity, leadership, and well-being.
By the end of this training, participants will be able to:
Understand the science and principles behind mindfulness.
Develop self-awareness to enhance decision-making and leadership skills.
Improve concentration, productivity, and emotional intelligence.
Manage workplace stress, uncertainty, and high-pressure situations.
Foster a positive and collaborative work culture.
Apply mindfulness techniques to enhance creativity and problem-solving.
This instructor-led, live training in Athens (online or onsite) is tailored for beginner-level HR professionals and team leaders who wish to develop effective reskilling and upskilling strategies to prepare their workforce for the evolving demands of the technology sector.
By the end of this training, participants will be able to:
Learn the tools and strategies to identify skills gaps and design impactful reskilling and upskilling initiatives.
Foster a culture of continuous learning to adapt to the rapid changes in the technology sector.
Implement effective measurement and feedback mechanisms to ensure ongoing program alignment and success.
This instructor-led, live training in Athens (online or onsite) is designed for intermediate to advanced commercial management professionals aiming to strengthen their interpersonal and decision-making skills to drive better business outcomes.
By the end of this training, participants will be able to:
Enhance customer interactions through anticipation, assertive communication, and market knowledge.
Strengthen teamwork, adaptability, and problem-solving skills.
Develop effective decision-making, disciplined execution, and delegation techniques.
Improve negotiation, innovation, and change management skills.
This live training in Athens equips beginners with evidence-based tools to manage stress and build resilience. Through reflective practices and hands-on exercises, participants learn to improve adaptability, handle personal challenges, and stay open to feedback for better performance.
This instructor-led, live training in Athens (online or onsite) is designed for beginner to intermediate-level trainers, team leaders, and HR professionals wishing to enhance their training delivery, engage learners effectively, and maximise learning retention.
By the end of this training, participants will be able to:
Understand the role and responsibilities of an effective trainer.
Apply adult learning principles to enhance knowledge retention.
Use different learning styles to engage diverse audiences.
Develop structured training programs with clear objectives.
Enhance verbal and non-verbal communication for better engagement.
Utilize interactive teaching strategies and classroom management techniques.
Provide constructive feedback and evaluate training effectiveness.
This highly interactive course in Athens focuses on enhancing assertiveness through collaborative discussions and practical application. Participants will learn to overcome internal barriers, manage challenging scenarios, and communicate with confidence to foster positive, win-win outcomes in the workplace.
Strengthen professional relationships in Athens through this interactive course. Participants will master assertiveness, active listening, and conflict management techniques. Learn to foster effective team communication and apply constructive feedback strategies to achieve business goals.
Elevate your conflict resolution capabilities through this hands-on training in Athens. Learn to regulate emotions, apply assertiveness, and utilize negotiation techniques to transform disputes into opportunities. Develop practical strategies for effective communication and stress management within team settings.
Tailored for emerging leaders and managers, this course in Athens aims to boost team management efficiency and sharpen decision-making capabilities. Learners will develop the ability to adapt leadership styles, resolve conflicts effectively, and master key techniques in communication, motivation, and time management.
This hands-on workshop for Athens assists you in conquering stage fright and refining key presentation abilities. Discover how to organize impactful speeches, create captivating slides, and project your voice with self-assurance. This is particularly beneficial for professionals aiming to enhance their communication skills.
Our corporate hackathon empowers cross-functional teams—uniting business departments with IT professionals—to apply AI to their specific operational challenges and retain functional solutions. The program integrates two preliminary discovery sessions for tool onboarding, a high-intensity 24-hour sprint, and a final pitch to leadership. By the conclusion, every team possesses a operational solution and a concrete usage strategy for the coming week.
This live, instructor-led training in Athens is designed for: Mixed groups comprising business units and IT staff who seek to test AI on their own issues and walk away with working results.
Upon completing this training, participants will be equipped to:
Reframe departmental problems and bottlenecks into solvable AI challenges.
Gain proficiency with eight to ten AI tools and select the most suitable one for specific tasks.
Develop functional solutions collaboratively in small teams.
Assess solution viability based on business benefit and technical feasibility.
Effectively present results through a management pitch.
Establish a clear implementation plan for the subsequent week.
Course Structure
Duration: Two on-site days (inclusive of a 24-hour sprint) supported by two prior discovery sessions.
Interactive learning featuring a trainer, open discussions, and hands-on exercises tailored to participants' actual use cases.
Pre-Event Outcome: Specific challenges, appropriate tool selections, and success metrics are established.
Day 1 Outcome: Teams refine their challenges and develop an initial working prototype.
Day 2 Outcome: Teams finalize a working solution, deliver their pitch, and define a plan for immediate adoption starting the next week.
Customization Options
For tailored training requirements, please contact us to discuss customization.
This instructor-led, live training (available online or onsite) is targeted at team leaders and middle managers seeking to adopt AI safely and effectively by addressing the key human factors that drive success: trust, accountability, decision habits, and psychological safety.
By the end of this training, participants will be able to:
Determine when to use AI and when not to (establishing stop rules).
Verify AI outputs using practical standards (identifying red flags and secondary sources).
Define accountability measures and escalation triggers.
Develop team agreements and a 30-day adoption plan.
This practical workshop is specifically designed around the specific workflows of a single team, utilizing the AI tools already sanctioned by your organization. It delves into effective prompting strategies, sustainable configurations like persistent projects and custom assistants, file handling, and secure operational practices. By the conclusion of the session, the team will possess a unified library of prompts and successfully completed tasks derived from their actual daily operations.
Delivered live by an instructor in Athens—either virtually or on-site—this training is tailored for teams in case management, specialized departments, research, or IT support who have prior exposure to AI and seek to enhance their output quality for specific job functions.
Upon completion, participants will be equipped to:
Comprehend the internal mechanisms of models during prompting, including why they may generate inaccurate details
Browser agents offer the ability to read web pages, benchmark vendors, and complete forms on a user's behalf. This one-day workshop covers ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet, focusing on appropriate applications and potential risks, such as hidden instructions within web content. Participants will practically apply these tools by delegating two tasks, validating the outputs, and defining usage guidelines for their teams.
This live, instructor-led training in Athens is tailored for specialist users, assistants, and researchers who aim to streamline repetitive digital workflows and web application interactions through AI agents.
By the conclusion of this session, participants will be able to:
Understand the process by which browser agents read pages, interact with elements, and fill out forms
Compare and classify the features of ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet
Choose suitable tasks such as data research, vendor comparisons, and form handling
Create structured assignments with clear goals, limitations, and approval milestones
Identify and manage risks, including hidden instructions on web pages
Formulate rules for standardized team usage
Course Format
Duration: 1 day (7 hours)
Interactive training involving trainer-led discussions and practical exercises based on participants' own scenarios
Day 1 Outcome: Each participant will have delegated two tasks to a browser agent, verified the results, and established team usage rules.
Customization Options
To request a customized version of this training, please reach out to us to make arrangements.
This programme provides a thorough and practical introduction to burnout, addressing one of the most critical challenges in today's work environments. Participants will examine the distinctions between stress and burnout, pinpoint personal and professional risk factors, and learn to identify early indicators of exhaustion in themselves and their colleagues.
Through structured reflection, self-evaluation instruments, and collaborative discussions, the course fosters the development of awareness, resilience, and individual coping mechanisms. It also underscores the importance of organisational structures and leadership in cultivating a supportive atmosphere that mitigates burnout and enhances psychological health.
By integrating theoretical knowledge, self-diagnosis techniques, and hands-on exercises, the session ensures that each participant departs with a definitive action plan to sustain equilibrium and vitality in their professional roles.
A Customer Care Course is designed to educate participants on the fundamentals of providing exceptional service and care to customers. It focuses on treating customers with respect and kindness, building an emotional connection, and ensuring their satisfaction and loyalty. These courses cover a range of topics, including communication skills, time management, de-escalation techniques, and industry best practices. Through real-life examples and practical exercises, learners gain insights into effectively handling customer inquiries, complaints, and feedback. The aim is to equip individuals with the necessary skills to deliver professional, helpful, and high-quality service across various customer interaction points, enhancing the overall customer experience.
Change management is a process aimed at effectively implementing changes within an organization to achieve desired goals and adapt to a changing environment.
It requires understanding why the change is necessary, identifying areas requiring modification, and clearly defining the objectives and benefits the change will bring.
Change management is a dynamic process that demands flexibility, openness to feedback, and readiness to adjust strategies depending on people's reactions and changing conditions. It is also crucial to understand that changes are not always easy, which makes it important to create a plan that considers both organizational goals and individual needs during the change process.
This interactive training in Athens empowers team members to excel in communication, emotional intelligence, and stakeholder management. Learners gain the skills to control their own behavior, comprehend others, and effectively influence key stakeholders within a dynamic business landscape.
This interactive course in Athens empowers managers and team leaders to refine their communication and influence capabilities. Learners will develop the skills to navigate stakeholder relationships, resolve complex office situations, and drive effective leadership by distinguishing between leadership and management styles while facilitating organizational change.
Project management in Microsoft 365 frequently spans across Teams, Planner, Lists, and SharePoint, with a substantial amount of time spent on status reporting and follow-up actions. This one-day course illustrates how Copilot and agents can facilitate status reporting, meeting coordination, task management, and risk detection. Participants will create a project knowledge agent and a prototype to solve a practical project problem.
This live, instructor-led training in Athens is tailored for project managers, PMO staff, team assistants, and project members who work with Microsoft 365, specifically using Teams, Planner, Lists, and SharePoint.
By the end of this training, participants will be able to:
Identify and classify Microsoft 365 agents applicable to project work
Use Copilot to create status reports from emails, meetings, and lists
Utilize agents in Teams and Planner for meeting and task management
Construct a project knowledge agent leveraging documents, lessons learned, and contacts
Improve early detection of risks and delays
Develop and present a mock-up solution for a real project issue
Course Format
Duration: 1 day (7 hours)
Interactive training with a trainer, including discussions and hands-on exercises based on participants' own use cases
Day 1 Outcome: Each participant will possess a status report, a tested project knowledge agent, and a presented mock-up for a real project problem.
Customization Options
To request customized training for this course, please contact us to coordinate.
This practical and interactive programme, titled Critical Thinking in the Workplace, is designed to empower professionals to analyse information with greater precision, question established assumptions, uncover the root causes of issues, and make more effective decisions.
Attendees acquire a structured framework for critical thinking that is directly applicable to daily workplace challenges, ranging from dissecting complex problems and assessing evidence to generating alternative solutions and arriving at well-substantiated conclusions.
The curriculum integrates analytical reasoning, problem-solving, creative ideation, and decision-making skills. Throughout the course, participants engage in hands-on exercises, discussions, and case studies tailored to their specific roles and industries. Where feasible, the training is customised to incorporate the client’s unique business challenges and real-world workplace scenarios.
Effective public speaking goes beyond speaking with confidence or designing appealing slides. It also involves making thoughtful choices about what to communicate, what to omit, what merits attention, and how to tailor the message to the audience and context.
This two-day practical course builds the skills needed to prepare and deliver clear, focused, and engaging presentations. Participants will learn how to pinpoint the core message, filter and prioritize information, avoid unnecessary detail, and ensure that key points are not missed.
The course blends effective communication principles with practical presentation techniques, including audience analysis, message structure, presentation design, storytelling, confident delivery, managing nervousness, and handling questions and challenging audiences.
Throughout the training, participants will work with realistic presentation scenarios and exercises designed to help them apply the techniques immediately.
Format
The training combines:
Interactive lectures and facilitated discussion.
Practical individual and group exercises.
Presentation analysis and examples.
Short presentation practice.
Role-play and audience scenarios.
Structured trainer and peer feedback.
Practical application to participants' own presentation situations.
Learning Outcomes
By the end of the course, participants will be able to:
Identify the purpose and desired outcome of a presentation before preparing its content.
Distinguish between information that is essential, useful, and unnecessary for a particular audience.
Prioritise information and decide what deserves attention and what to omit.
Avoid both information overload and the omission of critical information.
Define and communicate a clear central message.
Structure presentations so that information is easy to follow and remember.
Adapt the same information to different audiences and situations.
Create effective openings, transitions, and conclusions.
Design slides that support understanding rather than compete with the speaker.
Use voice, body language, and presentation language more effectively.
Build confidence and manage nervousness when presenting.
Use storytelling, examples, and interaction to increase engagement.
Respond effectively to questions, objections, interruptions, and challenging au
This instructor-led, live training in Greece (available online or onsite) is intended for teams looking to assess, manage, and evaluate both individual and collective emotional intelligence.
Upon completion of this training, participants will be able to:
Assess individual EQ to optimize interactions with colleagues.
Interpret others' emotions and behavioral styles to enhance team relationships.
Leverage emotional intelligence to cultivate a positive, productive work environment.
Apply emotional intelligence strategies to navigate change effectively and resolve conflict.
This instructor-led, live training in Athens (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level individuals who wish to provide practical tools for navigating conflicts, delivering constructive feedback, and maintaining professional authority under pressure. This training is specifically crafted to help professionals bridge the gap between technical expertise and interpersonal influence, ensuring their ideas are not just heard, but understood and acted upon.
By the end of this training, participants will be able to:
This hands-on training in Athens fosters robust interpersonal capabilities. It explores emotional intelligence, strategic communication, and conflict resolution techniques, enabling you to enhance your professional relationships with colleagues, stakeholders, and clients.
Established companies like Pfizer, Hewlett Packard, Dell EMC, and VMware have utilised this programme to refine their influencing style and develop resilient, adaptive responses to workplace challenges. Whether you aim to create high-performing teams, consistently win contracts through expert pitching, successfully negotiate optimal terms, or systematically build shareholder value, this programme delivers the behavioural precision and strategic alignment required to drive measurable impact.
Participants will move beyond foundational communication skills to master advanced influence architecture, learning to calibrate their style, navigate resistance, secure commitments, and scale collaborative impact across complex organizational networks.
The Ishikawa Diagram, also referred to as the fishbone or cause-and-effect diagram, was developed by Kaoru Ishikawa. It is a tool used to visually map the potential causes of a specific event or issue, aiding in the analysis of contributing factors. Resembling a fish’s skeleton, this diagram systematically identifies and organizes the root causes of problems. It is particularly valuable in product development and quality management, where pinpointing root causes is essential. The Ishikawa Diagram assists teams in brainstorming and categorizing factors such as methods, machinery, materials, manpower, and environment to address quality or performance issues.
Cultural differences can significantly impact teamwork. Different cultures may prefer different styles of communication, such as direct, indirect, expressive, or more oblique. This can lead to variations in interpreting messages.
Gestures, tone of voice, and words used can have different meanings in different cultures. What is acceptable in one culture may be offensive in another.
Different cultures may have different approaches to hierarchy in the workplace. Some cultures may be more hierarchical, where decisions are made by people at higher levels of the hierarchy.
Cultures differ in their approach to work time and punctuality. Some cultures may value punctuality more, while others may be more flexible.
Different cultures may have different approaches to conflicts. Some cultures may avoid confrontation, while others may prefer open resolution of conflicts.
In some cultures, decisions are made after consultations and team discussions, while in others decisions are made by a single leader.
Different cultures have different perceptions and approaches to diversity. It is important to build awareness and respect for cultural differences in the workplace.
In teamwork, it is crucial to understand and respect cultural differences. Building an atmosphere of open communication, respect, and flexibility in accepting diversity can help manage cultural differences and create an effective work environment. This also opens the door to benefiting from diversity through diverse perspectives and ideas.
Lovable enables the creation of web applications from natural language prompts, proving highly effective for internal tools, forms, dashboards, and prototypes. This one-day course covers the interface, prompting techniques, database management, authentication, and publishing. The session concludes with a deployed application and the initiation of a personal use case. No coding background is needed.
The instructor, Tim Jamboula, is an official Lovable Ambassador and Cursor Ambassador.
This live, instructor-led training in Athens is tailored for specialist users, project leads, founders, and teams who wish to develop internal tools, forms, dashboards, or prototypes themselves.
By the end of this training, participants will be capable of:
Understanding the mechanics of AI-assisted building and determining when Lovable is the suitable tool
Confidently operating the interface, including Plan, Build, and Visual Edits
Applying five prompting principles and utilizing knowledge and skills
Setting up databases, logins, storage, and connectors
Safely publishing applications and utilizing security scans
Starting a personal use case and identifying next steps
Course Format
Duration: One day (7 hours)
Interactive training with a trainer, including discussions and hands-on exercises on participants' own use cases
Day 1 Outcome: Each participant will have a published app with a database, login, and live URL, plus a started personal use case.
Customization Options
Contact us to arrange a customized training for this course.
Interactive prototypes that can be built within hours offer a compelling alternative to static mockups for discovery phases and stakeholder presentations. This intensive one-day workshop guides product managers and designers through creating diverse variants, establishing design systems, facilitating live feedback sessions, and structuring the handover process for engineering teams. By the end of the session, each participant will have developed a functional prototype for a feature of their choosing.
Tim Jamboula, the course instructor, serves as an official Ambassador for both Lovable and Cursor.
This live, instructor-led session in Athens, available either online or on-site, is specifically designed for: Product managers, product owners, UX/UI and service designers, and discovery teams.
Upon completing this training, participants will be equipped to:
Streamline the journey from initial briefing to a fully interactive prototype in one continuous session
Develop multiple design variants simultaneously and iterate based on real user input
Establish and document design systems, including components and brand guidelines, within Lovable
Conduct stakeholder reviews using functional prototypes that allow for real-time modifications
Determine the optimal timing for developer handover and prepare comprehensive transfer documentation
Course Structure
Duration: 1 day (7 hours)
Engaging interactive sessions featuring expert guidance, collaborative discussions, and practical exercises applied to participants' specific use cases
Deliverables: Each participant will leave with an interactive prototype for their own feature, a documented design system, and a ready-to-use handover package for the development team.
Customization Opportunities
Interested in tailoring this curriculum? Please reach out to us to discuss customized training options.
Over the course of two intensive days, this program guides teams from an initial brief to a fully tested and published initial release. The curriculum encompasses rapid prototyping, data management and role definition, real-time refinement with stakeholders, user testing, security protocols, deployment strategies, and the seamless transition to development teams. Throughout the session, participants apply these concepts directly to their specific business scenarios.
The sessions are led by Tim Jamboula, a certified Lovable Ambassador and Cursor Ambassador.
Designed as an interactive, live training experience in Athens, this course is tailored for product teams, innovation leaders, founders, and departments seeking to transform concepts into validated prototypes and functional initial versions.
Upon completion, participants will be equipped to:
Develop interactive prototypes based on concise briefs
Refine prototypes in real-time alongside key stakeholders
Implement data structures, role-based access, login mechanisms, and third-party integrations
Conduct testing with actual users and integrate feedback effectively
Establish security measures, deploy the initial version, and manage its operations
Structure the handover process for engineering teams
Course Structure
Length: 2 days (7 hours per day), suitable for groups of 6 to 12 participants
Engaging, instructor-led format featuring discussions and practical exercises focused on participants' own use cases
Day 1 Deliverable: A refined prototype featuring a database and login functionality, enhanced through simulated stakeholder interactions.
Day 2 Deliverable: A published, tested initial version of the participant’s use case, accompanied by comprehensive handover documentation.
Tailored Learning Options
For those requiring a customized version of this training, please contact us to discuss arrangements.
Integrated directly into Outlook, Teams, Word, Excel, and PowerPoint, Microsoft 365 Copilot leverages the data users already have access to. This course guides you through crafting effective prompts, validating outputs, and utilizing Notebooks, Pages, and AI agents. By the end of the session, participants will have deployed their first FAQ agent based on a SharePoint knowledge base.
This instructor-led, live training in Athens serves employees and teams with Microsoft 365 Copilot licenses, ranging from beginners to advanced users.
Upon completing this training, participants will be equipped to:
Differentiate between Copilot Chat and the embedded Copilots within Outlook, Teams, Word, Excel, and PowerPoint
Comprehend the data sources Copilot utilizes and how permissions govern access
Draft emails, meeting summaries, reports, and presentations using Copilot
Process Excel data and rigorously verify the outcomes
Craft effective prompts and iteratively refine responses when initial results are suboptimal
Utilize Notebooks, Pages, and the Researcher and Analyst agents
Develop a foundational FAQ agent leveraging a SharePoint knowledge base
Course Format
Duration: Two days (7 hours each), with an alternative option for a 2-hour session learning journey
Interactive instruction featuring a dedicated trainer, group discussions, and hands-on exercises tailored to participants' specific use cases
Day 1 Outcome: Each participant will have implemented at least one use case within the applications and saved two prompts for personal workflow use.
Day 2 Outcome: Each participant will possess a notebook, a validated Researcher output, and a tested FAQ agent. Additionally, each group will present a solution concept accompanied by a mock-up.
Customization Options
To request a tailored training experience for this course, please contact us to discuss arrangements.
This interactive course in Athens empowers managers with vital competencies in leadership, team growth, and performance oversight. Discover how to drive organizational change, engage in effective negotiation, and resolve workplace conflicts, ultimately enhancing your capability to lead high-performing teams to success.
This instructor-led live training in Athens (online or onsite) is designed for managers and executives seeking to implement the right tools, skills, and methodologies to manage remote teams.
Upon completion of this training, participants will be able to:
Examine remote leadership principles, structures, and key components to successfully adapt to a remote work environment.
Foster trust, align on goals, cultivate culture, and enhance teamwork to establish a productive remote team.
Leverage existing tools and technologies to optimize virtual communication and collaboration.
Apply goal-setting and project management techniques to evaluate remote team performance.
This two-day course in Athens empowers you to achieve superior negotiation outcomes with clients, suppliers, and colleagues. Through an engaging, participative approach, it teaches effective tactics and builds confidence by exploring personal styles, preparation, power dynamics, and win-win bargaining strategies.
Enhance personal efficiency and master meeting management in this practical course held in Athens. Learn to prioritize tasks, delegate effectively, and assertively say no. By deepening your understanding of time management, you will reduce unnecessary meetings and focus on what truly drives career success.
Effective research demands more than immediate answers; it requires the rigorous selection, verification, and documentation of sources. This course explores Perplexity Spaces, deep research capabilities, Labs, and the Comet browser, with a particular emphasis on source validation. Upon completion, participants will possess a functional Space, a verified research document, and a reusable template for recurring assignments.
This live, instructor-led training in Athens is tailored for: Professionals who conduct regular research, such as those in procurement, project management, knowledge management, administrative support, and specialized departments.
By the end of this session, participants will be equipped to:
Comprehend how Perplexity executes searches, curates sources, and synthesizes responses
Construct research prompts incorporating specific questions, source constraints, exclusions, and output formats
Systematically verify sources and identify inaccuracies in citations
Configure Spaces with tailored instructions and files for specific topics or teams
Leverage deep research features and Labs to generate reports and data tables
Utilize the Comet browser securely for web-based research and task automation
Course Format
Duration: 1 day (7 hours)
Interactive instruction featuring live discussion and hands-on exercises applied to participants' specific use cases
Day 1 Outcome: Each participant will have established their own Space, produced a verified research piece with cited sources, and created a template for ongoing research tasks.
Customization Options
For customized training requests regarding this course, please contact us to make arrangements.
Stakeholder engagement and management refers to the process of actively engaging, building positive relationships with, and effectively managing individuals or groups who have an interest in or are affected by a project, initiative, or organisation. Stakeholders are individuals, groups, or organisations that can influence or be influenced by a project. They may include employees, clients, suppliers, local communities, company owners, regulators, or other groups with an interest in or influence over a specific project or activity. Stakeholder management involves identifying stakeholders, understanding their needs, expectations, and impact on the project or organisation, as well as building and maintaining effective relationships.
This instructor-led, live training (online or onsite) is aimed at professionals who wish to understand stress dynamics, learn practical strategies to manage stress, and implement techniques to enhance well-being in the workplace.
By the end of this training, participants will be able to:
Identify personal and workplace stressors.
Distinguish between productive and negative stress.
Apply practical techniques to reduce and manage stress.
This instructor-led live training in Athens (online or onsite) is designed for team leaders and members seeking to improve their communication, collaboration, and interpersonal dynamics. By engaging in a series of practical exercises, teams can refine these skills, leading to higher productivity and a more positive work environment.
By the end of this training, participants will be able to:
Identify and address common communication and interaction challenges in the workplace.
Enhance the efficiency of team operations.
Understand both individual and collective team needs to better manage and guide efforts.
Comprehend the value of emotional intelligence as a guide for improving workplace relationships.
This hands-on training programme helps participants gain a deeper understanding of how they handle their time and workload, aiming to enhance their overall productivity in everyday tasks.
The course is founded on the principle that time is a finite resource, focusing on transitioning from a reactive working style to a more structured approach centred on planning and prioritisation.
Our services are delivered online to clients worldwide in collaboration with a growing international partner network. Our transformational 10-week, group-based learning programmes are designed to inspire and empower managers, and are hosted by expert
facilitators and coaches, conveniently delivered online in the normal flow of work…
By the end of this training, participants will have developed the following skills:
EMOTIONAL INTELLIGENCE
Teams are only as strong as the human relationships that exist between people.
COACHING
Essential skills for leaders to be influential and get the best from their people
LEADERSHIP
Management is about task and process. Leadership is about people and growth.
CULTURE
Sustained engagement builds the habits and norms of a high-performing team.
TEAMS
A group of individuals is not a team. Good leaders build great teams.
Course - Claude for Executive Leadership: Strategy, Decision-Making and Competitive Advantage
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.
Darshana Gadkari - Unigen
Course - Leadership 101
Improved to present things
Malte Meiser - Oaklins International
Course - Public Speaking 101: The Art of Mastering Self-Expression (With Social Media Relevance)
How to keep calm, control emotions and focus on the topic
Andriy Hosko - Dr Irena Eris S.A.
Course - Public Speaking 101
All my questions for the topic were answered in a great and productive for the mind way.
Svilen Lyubenov Dimitrov - ESB HUB
Course - Workplace Harassment Prevention
He took ideas and concepts that can seem complicated and made them simple and achievable.
Kevin allowed for "push back" of the ideas and walk us through discussions each time.
Online Soft Skills training in Athens, Soft Skills training courses in Athens, Weekend Soft Skills courses in Athens, Evening Soft Skills training in Athens, Soft Skills instructor-led in Athens, Soft Skills coaching in Athens, Online Soft Skills training in Athens, Soft Skills boot camp in Athens, Weekend Soft Skills training in Athens, Soft Skills trainer in Athens, Soft Skills instructor in Athens, Soft Skills instructor-led in Athens, Soft Skills on-site in Athens, Soft Skills one on one training in Athens, Soft Skills classes in Athens, Evening Soft Skills courses in Athens, Soft Skills private courses in Athens
