- Βελτιωμένη προσωπική και επαγγελματική εικόνα. - Mastering International Protocol & προσωπική διπλωματία. - Ικανότητα και ικανότητα σε διάφορες μορφές εταιρικής και διπλωματικής επικοινωνίας. - Αυξημένη αυτοπεποίθηση στις επίσημες, επίσημες και ανεπίσημες επαφές. - Αυξημένες επαγγελματικές δεξιότητες επικοινωνίας. - Αυξημένη εμπιστοσύνη στις δημόσιες σχέσεις. - Perfect κατανόηση του επίσημου και άτυπου φόρεμα, συμπεριλαμβανομένης της βραδινής ενδυμασίας. - Βελτιωμένη ικανότητα εργασίας στο διεθνές περιβάλλον, κατανόηση βασικών στοιχείων της διαπολιτισμικής επικοινωνίας και εξειδικευμένες ικανότητες στις επαφές με εταίρους από όλο τον κόσμο.
Staff who need to be fully aware of the issues surrounding Communicating and Influencing:
- Their colleagues - Their bosses - Their internal and external customers and stakeholders
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions - Slide Presentations - Exercises and Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour - Understand the strengths and weaknesses of the various communications media available - Manage their internal and external customers and stakeholders - Explain how to deal with the difficult situations they may encounter in the office
- Staff who need to be fully aware of the issues surrounding Influencing and Avoiding Conflict with :
- Their colleagues - Their bosses - Their internal and external customers and stakeholders
Course Objectives
By the end of the course, delegates will be able to:
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour - Understand the strengths and weaknesses of the various communications media available - Manage their internal and external customers and stakeholders
Format
The course will be a highly-interactive combination of:
- Facilitated Discussions - Slide Presentations - Exercises and - Case Studies
Managers, Team Leaders and staff members who feel that:
- They are attending too many meetings - Their time is being “stolen” by other people - They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions - Slide Presentations - Exercises and Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings - Follow the standard processes for calling, managing and preparing the output of meetings - Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…
Staff who need to be fully aware of the issues surrounding People and Team Management for:
- Themselves - Their colleagues (peers) - Their bosses - Their team members - Their internal and external customers and stakeholders
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions - Slide Presentations - Exercises and - Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour - Understand the strengths and weaknesses of the various communications media available - Appreciate how to manage, motivate and develop their team members - Manage their internal and external customers and stakeholders - Explain how to deal with the difficult situations they may encounter in the office
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